Job Title: Director Product Management - Data Strategy
Department & Team: Product Management
Genesys is looking for a passionate and driven Director, Product Management in the analytics data space to join our Multicloud CX Business Unit.
The ideal candidate will have a strong product management background, experience working with cross-geo teams, and have a well-rounded technical background in current SaaS technologies.
You will have experience of navigating through the product lifecycle, building on product vision, strategy and taking it all the way through fruition. A great product manager sits at the intersection of business, technology, and creativity. The candidate should possess solid background in data analysis, data modelling, insight, and converting data into product. Working side by side with other product managers and engineering counterparts, you will collaborate to craft and deliver on the vision, strategy, and roadmap for the data platform at Genesys.
You will have a strong focus on a “cloud first” approach and concentrate on developing tools, processes, and documentation to achieve successful cloud migrations. The ideal candidate is competitive, analytical, and resourceful with strong business acumen.
You will be responsible for growing revenues and generating opportunities through new features in product development and executing on strategic business programs. You will have a strong focus on a “cloud first” approach and concentrate on developing and building a common data platform, and data mart. The ideal candidate is competitive, analytical, and resourceful with strong business acumen.
Skills & Experience:
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least September 30, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis.
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.