Associate Director - Product Management

Zeta (Bangalore, KA, India) 4 days ago
Zeta’s Banking Product Suite intends to replace legacy systems in use by banks for digital banking and payments. The suite is licensed by banks in Asia, Europe and Americas. We are witnessing tremendous growth and are looking forward to expanding our product leadership organisation. 
Zeta is a Banking as a Service (BaaS) platform for Banks (Issuers) and Banking partners (fintechs, neobanks, etc.). We are a technology company disrupting the world of payments and banking and our vision is to become the AWS of Banking.

Zeta’s platform accelerates the phenomenon of digitally native neo-banking, unbundling and re-bundling of banking and invisible payments. We have 3 major pieces today :

Tachyon - Tachyon is our underlying banking platform which powers everything. We provide card management services, payment engine, switch, and a full-fledged core in the form of APIs
Fusion - Fusion is an API based BaaS offering to neobanks and fintechs to help build and support their products
Cipher - Cipher is our second-factor authentication product that powers the OTP pages that you often come across while transacting.

With the kind of scale and scope of products that we are envisioning, Zeta is looking for an Associate Director of Products for Tachyon suite of products  who can think from first principles and reimagine the world of payments and banking.

Background to the role :

Tachyon is Cloud Native, Cloud Agnostic, API first core accounting system capable of powering any asset (secured and unsecured credit cards, term loans, mortgage etc) or any liability (saving account, current account) product with focus on both retail and corporate banking.

You'll be working closely with the leadership and the rest of the Zeta product team to define, build and scale one or more of below products:
- Savings account
- Credit card
- Prepaid wallet 
- Core accounting
Digital payments

This is an opportunity to have a big impact and democratise banking across the globe. 

Your primary responsibilities include:

Planning  :
Define the product
Execution: Coordinate actions across the org to enable its success
Drive product adoption

Discovery :
Research existing demand, explore the problem space through the lenses of viability, feasibility, usability, customer empathy and ethical assumptions
Get feedback early and often, often co-designing with customers or prospects
Map solutions to specific opportunities

Prioritisation :
Apply skills from user science, analytics and business acumen to identify customer and user problems.
Apply the lens of strategy, user goals and Tachyon’s purpose to prioritize problems to solve. 

Communication :
Evangelize and communicate the product plan.
Apply low fidelity design to present vision for solutions to problems.

Collaboration :
Collaborate with engineers and designers to arrive at the detailed solutions to problems.
Collaborate with Sales and Customer Success to understand and eliminate obstacles to adoption and usage.
Work with Marketing to bring new features to life on various communication touch points

Execution :
Own the roadmap for one or more parts of the product.
Work with engineering and design to plan launch scope.Together with engineering and design, break-down scope into launch iterations

Iteration :
Design a customer feedback loop and optimise for customer and business success metrics
Decide what features to change and prioritize iterations based on ROI
Execute strategies that will drive measurable growth in adoption and engagement

Who should apply for this role?

- At least 5-8 years of experience in a Technology Product Management role
- You should have a track record of 
- either marketing or building & shipping high quality Enterprise or SaaS products owning the process end to end
- Formulating product strategy factoring industry trends, market, and competition 
- Adapting to complex situations with an aim to achieve business goals
- Building web applications and interfaces with modern UX/UI patterns
- Excellent communication (written and verbal) and interpersonal skills
- An engineering / technical / marketing background that will allow you to reason about product trade-offs and make good choices with minimal inputs from engineers
- You conceive possibilities, think big picture, but deliver on the details
- Optional - prior experience in payment systems or accounting systems

Associate Director - Product Management

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