Senior Manager, Training

Numerator (Vadodara, GJ, India) 13 days ago

Numerator’s Vadodara Operational Center has been established as a Center of Excellence (CoE).  The CoE is Numerator’s primary Operational Center and Numerator is currently centralizing roles from other countries to the CoE.

The position of Senior Manager, Training will be responsible for the management of  a department that will be empowered to create training materials as well the implementation of our training program including online and in classroom training.  Our typical hiring classes include over 50 FTEs on a monthly basis and we estimate that we will be training over 600 associates during the next 12 months. Senior Manager, Training will report to our General Manager. This position will also be coordinating with Recruiting and our SMEs across all our business verticals/countries.

Culture/Leadership



  • Our culture thrives on a healthy work-life balance and a focus on the importance of family.  Our managers are expected to promote and maintain this culture as a primary objective




  • We’re focused on creating an inclusive, dynamic and diverse work environment




  • Foster an environment where our Associates are the most important resource we have




  • Manage with professionalism, honesty, and integrity




  • Empower our associates to grow and develop


Strategy & Planning



  • Develop strategies and programs to strengthen skills and competencies and drive a culture of excellence and continuous learning and improvement




  • Assess the Operations team learning and development needs, identify and prioritize critical skills; recommend, develop and implement learning paths to deliver against business goals




  • Work closely with India and Onshore leaders / stakeholders to get the right training content and structure for different verticals


Program Management



  • Build and maintain a cohesive and integrated set of learning and development programs that create a compelling employee experience in the employee lifecycle; ensuring learning and development practices are inclusive




  • Understand and manage production of online video and content using the latest software and training techniques along with adult learning methodologies


Senior Manager, Training

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