Job Description

District Manager – TCD

Job Description

Responsibilities

Safety

  • Create a safety culture ensuring employees are properly trained in and follow all safety guidelines and incident reporting requirements
  • Act as a safety champion with Ecolab employees and customers

Business Planning & Review

  • Manage team to deliver district sales and profitability targets
  • Plan, monitor, and report district business results, growth opportunities and action plans to manager
  • Lead district deployment of divisional programs and initiatives
  • Collect and report market trends and business implications in district

Account Management & Customer Value Delivery

  • Ensure delivery of customer contracts through TM’s service performance
  • Lead team to optimise account profitability
  • Partner with team to lead periodic business reviews with identified customers
  • Support team in implementing proactive plans to retain customers-at-risk
  • Develop and maintain customer relationships at all levels
  • Coach team to merchandise value of product and service offerings through service reporting, business reviews, and utilisation of CSP training
  • Lead team efforts to identify, develop and implement solutions to improve results, customer service, and total cost

Talent Management & Development

  • Hire, lead, and develop team members to achieve individual performance, development, and division business objectives (e.g., sales, service, install, reporting)
  • Create collaborative team environment driving strong engagement
  • Make staffing/project decisions to improve skill level of the team

Account Prospecting – in conjunction with CAM

  • Gain new business through focused and targeted prospecting, industry networking, and partnership with internal sales and support teams
  • Manage customer proposal, trials, contract negotiations and deal closure processes in partnership with field and/or corporate accounts team
  • Maintain and drive action on prospect list for district

Qualifications

Required:

  • Adequate level of education
  • 5+ years of sales, service, and business administration experience
  • Experience working with and knowledge of computers (e.g., MS Office suite)
  • Exceptional interpersonal, communication, and presentation skills
  • Excellent organisation and follow-up skills
  • Ability to work independently, under pressure, and with little direction
  • Strong sales aptitude with ability to lead a team of sales professionals
  • Ability to succeed in a competitive environment
  • Driver’s license
  • Fluency in English

Competencies

Decision Quality

  • Makes decisions that support the achievement of business and talent objectives.
  • Decisions made withstand time and deliver their indented results and use appropriate resources (e.g., people, tools, data, and experience).
  • Is sought after for his/her opinion or perspective.
  • Demonstrates composure when making decisions and does not overreact or succumb to external pressure.

Managerial Courage

  • Provides honest, direct, timely, and actionable positive and developmental feedback to others.
  • Confidently provides and addresses contrasting viewpoints in a way that is fact based and not emotional.
  • Is not afraid to take negative action and address conflict when necessary.
  • Is willing to be the only champion for an idea or position.

Motivating Others

  • Creates a climate in which people are empowered to do their best, have the tools and resources to get the job done, and understand the value of their work.
  • Tailors individual management/ motivating style and approach to each individual – not one size fits all.
  • Delegates and gives employees assignments to build skills and/or leverage their strengths.
  • Recognises and celebrates team and individual successes.

Organizing

  • Can marshal and effectively utilise resources (e.g., people, funding, materials, support) to get things done.
  • Anticipates upcoming obstacles or priorities and appropriately plans and delegates resources.
  • Holds others accountable for priority setting and time management.
  • Maintains administrative practices that accurately track and manage team objectives, development, sales/service results, etc.

Our Commitment to Diversity and Inclusion

At Ecolab, we believe the best teams

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