Job Description

Education Executive, Tom Ford/ Darphin, TR HK/MC/TW
Brand: Estée Lauder Companies
Description
+ Conduct brand induction and facilitate seasonal training
+ Conduct on-going coaching sessions at counter in order to reinforce classroom teaching and to assist in observing and adapting trainings to meet evolving consumer needs.
+ Assist, as required with events, seasonal training and/or education conference, including set up, presentations and breakdowns.
+ Work closely with Regional Education Manager to ensure that all objectives are in keeping with brand education strategy and guidelines.
+ Provide regular consumer insight and let Education manager to localize the programs to ensure that selling techniques and service ritual are adapted to travel retail environment and to the needs of the Chinese consumer.
+ Conduct brand and seasonal training and briefing for generic staffs, twice a year upon approval from retailers.
+ Prepare and attend regularly Sales and Education meeting.
+ Ensure adequate supply of uniforms for all Brands Field Staff
Ensure Brands Field Staff adhere to brand’s image - maintaining the standard of grooming and hygiene.
+ Prepare and adhere to the training expense budget.
+ Create and maintain an atmosphere of open and positive communication at all times.
Qualifications
+ Experienced trainer, preferablywithin the cosmetics industry
+ Excellentcommunication skills, both written and oral – English is a must andMandarin preferred.
+ Universitygraduates are preferred.
+ Willingness to travel and ableto work long hours when necessary.
+ Understanding of effectivesales techniques and customer service
+ Ability to inspire, motivateand coach people
+ Teamplayer and willingness to learn
+ AdvancedOutlook, Word, Excel and PowerPoint skills.


Primary Location: Asia Pacific-CN-91-Yau Tsim Mong
Job Type: Standard
Schedule: Full-time
Travel: Yes, 50 % of the Time
Job Number: 198218
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