Job Description

+ Job Summary
+ A Medical Equipment Delivery Educator II (MEDE II) will be responsible for delivery, set-up and education of durable medical equipment and supplies, which could occur in the customer home, Home Support office or clinic/hospital settings. Provides 24-hour/day coverage to Home Support customers and triage all calls effectively.
+ Job Requirements
+ Education
+ Required: High School Diploma or Equivalent
+ Experience
+ No Previous Experience Required
+ Skills
+ Must be able to use computer/software systems, phone system in order to transmit orders.
+ Markets and represents Home Support in a positive and professional manner at all times.
+ Possesses the ability to communicate as a team when problem solving, discussing comments, ideas and issues with co-workers and supervisors.
+ Familiar and compliant with regulatory agencies and CoxHealth Home Support policy and procedures as it relates to their job.
+ Demonstrates timeliness, courtesy, sincerity and patience when dealing with internal and external customers. Maintains a clean and organized work area in order to facilitate timely order placement and easy order tracking Utilizes supplies in an efficient manner and orients and maintains a thorough working knowledge of the warehouse and inventory management systems.
+ Effectively maintains current knowledge of respiratory and DME equipment and trends related to home care.
+ Defines hospital emergency codes, OSHA standards, infection control methods and performs lifting principles in completing the job. Practices safety principles in completing job.
+ Able to communicate the problems/needs of the MEDE II job responsibilities and of a patient or customer well and through the appropriate channels
+ Utilizes current committee structures and formal line of communication to promote problem solving and decision making and to communicate results.
+ Utilizes standards, guidelines and protocols for optimal care delivery. Incorporate data and information to continually improve care and practice to enhance outcome.
+ Familiar and compliant with DOT, Joint Commission, OSHA, FDA regulations and CoxHealth Home Support policy and procedure as it relates to their job.
+ Licensure/Certification/Registration
+ Must obtain Class E Driver's License within 30 days of hire
+ If performing Liquid Oxygen duties, a CDL is required within 60 days of hire.
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