Job Description

We are looking for an experienced email marketer to join our uber-fast growing team of 50! We're looking for a highly-motivated marketer with a proven track record of managing ROI positive email marketing campaigns.

As an Email Marketing Manager, you will develop+manage strategies and execute email marketing automation and campaigns for our clients. To succeed in this role, you need to be creative, analytical, self-driven, and detail-oriented. Above all, you need to be a good team player.

Key Responsibility: You'll be the lead email marketing strategist and account manager for 8 - 10 clients. You'll be working with a project manager, copywriters, junior account managers and the graphic design team. To ensure we deliver the best possible result for our clients, you'll spend most of your time developing and optimizing client strategy. You'll also work with the project manager to deliver and execute on our strategy.


Responsibilities

  • Create email marketing automation and targeting strategies based on customer lifecycles, segmentation, predictive analytics and client's branding needs
  • Develop and execute large-scale email marketing campaigns
  • Continuous measurement and optimization of email marketing automation and campaign performance
  • Launch and QA email marketing campaigns to ensure they're 100% error-free
  • Work with the graphic design team to develop the design strategy for each client
  • Track and analyze weekly & monthly email KPI's
  • Conduct weekly/monthly calls with clients and team members to discuss/present email marketing strategies
  • Analyze campaign performance and suggest improvements
  • Gather and analyze competitor email programs for insights around email strategy, targeting, promotional offers, and cadence/delivery timing
  • Continuous improvement of our service offering with updated strategies
  • Develop and update our internal knowledge & training depository

Requirements

  • 2+ years of experience in handling email marketing campaigns, preferably e-commerce related
  • 2+ years experience of managing your own clients/accounts preferably in an agency setting
  • Knowledge of Klaviyo or other e-commerce email marketing software (e.g. Marketo, MailChimp, and Bronto)
  • Proven track record of creating, implementing and optimizing complex email programs to meet business goals
  • Great attention to detail, deadlines, and accuracy with minimum supervision
  • Excellent written and verbal communication skills - comfortable on audio and video calls
  • Intermediate analytical skills - able to digest and turn complex email marketing data into actionable intelligence
  • Teamwork & collaboration skills - ability to work with the best, while giving your best
  • Knowledge of laws and regulations surrounding Email Marketing (GDPR, CAN-SPAM Act)
  • Knowledge of HTML is a plus
  • You must resonate with our Vivid Vision (link to our Vivid Vision document)

Benefits

  • Partial or Full Remote Working Setting
  • Health Insurance Coverage
  • Internet Allowance
  • A library of internal resources and training
  • Paid Time Offs + Unlimited Unpaid Time Offs
  • Performance Based Incentives and Bonuses
  • Bi-annual all-expenses-paid company workation
  • Outcome-Focused Environment
  • Hear what our employees say about working with us (link)
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