Job Description

Employee & Labour Relations Manager, IMETA (Johannesburg or Durban)
Job ID #: 8726 Location: ZA_KwaZulu-Natal_Durban
Position Type: Regular Full-Time Education Required: Bachelors Degree
Experience Required: Not Indicated Relocation Provided: No Relocation Offered
Job Category: Human Resources / Recruiting Brand: CHEP

CHEP helps move more goods to more people, in more places than any other organisation on earth. Its pallets, crates and containers form the invisible backbone of the global supply chain and the world’s biggest brands trust us to help them transport their goods more efficiently, sustainably and safely. As pioneers of the sharing economy, CHEP created one of the world's most sustainable logistics businesses through the share and reuse of its platforms under a model known as ‘pooling’. CHEP primarily serves the fast-moving consumer goods (e.g. dry food, grocery, and health and personal care), fresh produce, beverage, retail and general manufacturing industries. CHEP employs approximately 11,000 people and owns approximately 300 million pallets, crates and containers through a network of more than 750 service centres, supporting more than 500,000 customer touch-points for global brands such as Procter & Gamble, Sysco, Kellogg’s and Nestlé. CHEP is part of the Brambles Group and operates in more than 55 countries with its largest operations in North America and Western Europe. For more information on CHEP, visit For information on the Brambles Group, visit

As one of four Brambles growth companies, CHEP and Brambles provide you unparalleled opportunities to advance and accelerate your career. You’ll be joining an international growth organisation with a pioneering, circular business model. You’ll be working for a company that is changing the way goods get to market. You’ll become part of an efficient and collaborative global team making a real contribution to a smarter, more sustainable future. For more on how Brambles growth companies can accelerate your career, visit

Position Description

Position Purpose:

The primary role of the Employee & Labour Relations Manager includes consulting and providing guidance to leadership and employees with regard to company policy, practices and local labour and employment laws, conducting internal workplace investigations and creation of ER policy and training.  The role includes supervising Field Support in IMETA, providing direction and support to employees, supervisors and managers across the markets, as well as ensuring the field service support delivery model meets client needs by acting as a liaison between HRBPs and field employees and the Shared Services team.  The role has a dotted reporting line to the HRBP for Sub-Saharan Africa. 

Key Accountabilities:

  • Act as a strategic partner in providing employee and labour relations advice, support and guidance with respect to collective agreements, employee representative bodies, policies and legislation interpretation/compliance to assist all divisions in achieving their operational goals
  • Conduct collective bargaining agreement negotiation, bargainingandcontract implementation; lead trade union matters
    • As requested, work with Field HR to assess and optimize processes and services
  • Conduct labour grievances and arbitrations of employee complaints pursuant to collective bargaining agreement; liaise with external authorities (e.g. CCMA) when required
  • Lead engagement with employee groups and union representatives that focuses on communication, planning, and problem solving to ensure excellent employee and labour relations.
  • Support HRBPs and Field HR in developing strong partnerships and human resources solutions that support operational objectives and aligns with company values
  • Engage with employees and leadership to conduct ER related assessments and investigations, and discuss continuous improvement opportunities
  • Promote knowledge, understanding, and compliance with regard to company policy and relevant employment laws through coaching, presentations, and training
  • Identify development opportunities and coach company leaders in order to increase their managerial and leadership effectiveness
  • Create, revise and implement ER policy and program initiatives
  • Collaborate with other HR functional team members through a consultative approach to help assess organization effectiveness and develop and implement integrated HR action plans
Save Job