Manager, Employee Relations Business Partners
Summary
At Apple, we’re a diverse collection of thinkers and doers, continually reimagining our products, systems, and practices to help people do what they love in new ways. This is a deeply reciprocal place, where everything we build is the result of people in different roles and teams working together to make each other’s ideas stronger. That same real passion for innovation that goes into our products also applies to our practices, strengthening our dedication to leave the world better than we found it! The Manager, Employee Relations Business Partners manages a team of Employee Relations Business Partners (ERBP) who provide policy interpretations, advising on misconduct and performance issues, investigations, and decision reviews. Key objectives include hiring, training, development, coaching and performance assessment of the ERBPs, to ensure consistency, legal compliance and adherence to Apple policies and processes. You will help to improve ER efficiencies with metric-driven continuous improvement, the Employee experience by promoting a safe workplace environment, and ensures that legal requirements are met to minimize exposure to liability. This work is accomplished through deep understanding and tight-knit collaboration with partners and functions across Apple.
Key Qualifications
Key Qualifications - Proven related ER experience and industrial relations experience
- Track record of developing, motivating and inspiring a team of professionals
- Ability to effectively lead and align a team of ER specialists
- Are you experienced in balancing multiple priorities, partners and work streams across markets?
- Proven ability to effectively organize, prioritize, and handle multiple assignments simultaneously
- Shown command skills and an ability to influence others
- Are you passionate about building positive relationships and work reciprocally with managers and People Team colleagues?
- Do you have superb communication skills including effective listening, writing and presentation?
- Can you demonstrate knowledge of local employment laws and regulations?
- Large corporation HR/ER experience preferred.
- You will showcase your high levels of discretion, integrity and confidentiality
Description
Description * You will provide support and direction to all levels of Leadership, Employees, People and Corporate Partners with understanding Apple Policies and Local Legislation where relevant * Develop, communicate and implement employee relations programs, policies and procedures * Work with other ER leaders to ensure consistency of practice, processes and investigation outcomes * Use available data to identify trends and develop proactive strategies to foster positive employee relations in the business * Manage ERBP team; lead to aligned vision and goals * Mentoring, coaching & developing team members, lead remote employees * You will support the timely lifecycle of ER Cases * Identify, analyse and implement resolutions to complex and sensitive issues. * Lead and conduct investigations regarding potential misconduct and policy violations * Support the outcome of cases throughout partnership on correct articulation and documentation * Support the Organisation with legislatively compliant implementation of initiatives * Develop, communicate and implement company-wide programs, policies, and procedures * Guide and influence all levels of management regarding critical and complex decisions * Evaluate and review employee related decisions in response to employee concerns * Support workplace violence assessments and implement response plans as needed * Support Crisis Management Team response as needed * Coordinate and deliver locally relevant Training * Oversee and lead responses to government labour or employment related audits, information requests and inspections * Use metrics with clients to highlight trends and develop strategies to foster positive in the business and mitigate risk Social Representation Responsibilities: * Lead the social representation agenda (mandatory meetings, negotiations, elections, etc.) * Support electoral processes when required with logistics, partnership with legal team and external vendors * Analyse and provide direction regarding the implementation of key company initiatives through information sharing, consultation, and codetermination activities * Prepare information/consultation documentation to support discussion with social partners * Connect with key partners before, during, and after social partner negotiations, to ensure smooth implementation of changes * Prepare the relevant guidance for Leadership and other key stakeholders in case of serious LR situations * Support local leaders with social partners’ queries/demands
Education & Experience
Education & Experience Additional Requirements
Additional Requirements * You will provide support and direction to all levels of Leadership, Employees, People and Corporate Partners with understanding Apple Policies and Local Legislation where relevant * Develop, communicate and implement employee relations programs, policies and procedures * Work with other ER leaders to ensure consistency of practice, processes and investigation outcomes * Use available data to identify trends and develop proactive strategies to foster positive employee relations in the business * Manage ERBP team; lead to aligned vision and goals * Mentoring, coaching & developing team members, lead remote employees * You will support the timely lifecycle of ER Cases * Identify, analyse and implement resolutions to complex and sensitive issues. * Lead and conduct investigations regarding potential misconduct and policy violations * Support the outcome of cases throughout partnership on correct articulation and documentation * Support the Organisation with legislatively compliant implementation of initiatives * Develop, communicate and implement company-wide programs, policies, and procedures * Guide and influence all levels of management regarding critical and complex decisions * Evaluate and review employee related decisions in response to employee concerns * Support workplace violence assessments and implement response plans as needed * Support Crisis Management Team response as needed * Coordinate and deliver locally relevant Training * Oversee and lead responses to government labour or employment related audits, information requests and inspections * Use metrics with clients to highlight trends and develop strategies to foster positive in the business and mitigate risk Social Representation Responsibilities: * Lead the social representation agenda (mandatory meetings, negotiations, elections, etc.) * Support electoral processes when required with logistics, partnership with legal team and external vendors * Analyse and provide direction regarding the implementation of key company initiatives through information sharing, consultation, and codetermination activities * Prepare information/consultation documentation to support discussion with social partners * Connect with key partners before, during, and after social partner negotiations, to ensure smooth implementation of changes * Prepare the relevant guidance for Leadership and other key stakeholders in case of serious LR situations * Support local leaders with social partners’ queries/demands
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