When applying internally, please keep your search tailored and consider applying for a maximum of 3 roles at any given time to ensure you are not duplicating efforts.Job CategoryMulesoft - Customer Success GroupJob Details
MuleSoft’s Professional Services team works across every technology and system to deliver solutions to customers in every industry.
Our Engagement Managers are essential to the growth of our Services business and play an essential role in growing our practice, and you will have ownership of our customers’ Services journey from pre-sales to go-live, while driving requirement gathering and SOW creation. You will be expected to understand and manage our customers throughout their lifecycle, driving adoption through sales activity for new and existing customers; this will include pipeline generation and delivering sales presentations to C-level clients.
This role has a strong emphasis on Professional Services Sales, you will help plan the customer’s high-level architecture and delivery approach while staying on as a point of escalation and account manager during delivery. Under MuleSoft’s co-sell model, you will collaborate deeply with our Sales and Customer Success teams. You will be responsible for earning the right to be a trusted advisor to the customer, with the primary goal of helping customers generate significant business value from their Mulesoft investment.
What you’ll achieve:
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About MuleSoft, a Salesforce company
Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Companies like Spotify, McDonald’s, and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity. Hiring exceptional people who want to build a great company together is our number one priority, and we’re committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work tirelessly to build this culture, and we’re proud to have been named the #1 Top Workplace in the Bay Area and a best place to work 6 years in a row.
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