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Senior Solution Architect - Datorama

8 days ago: Salesforce.com, Inc

Job Description

Job CategoryCustomer Success Group

Job Details
The Senior Solutions Architect will play a key role in driving sales from a technical perspective and will work hand-in-hand with the Sales team to create solutions customized to our clients’ needs. The Solutions Architect will also be the liaison between the Sales, Marketing and Professional Services teams.

Responsibilities include:
+ Identify and apply datorama’s product features and implementation methodology in the sales process
+ Scope, plan and estimate implementation projects
+ Create Professional Services Statement-of-Work for agreements
+ Establish customer enablement plans that drive rapid self-reliance with datorama
+ Interface with clients on a regular basis to help them achieve their business and technological goals
+ Partner with clients through a strategic and consultative sales approach to understand client’s business needs, current technical environment and future technology requirements
+ Act as an advisor by consulting with clients and Sales Team regarding technical issues surrounding multiple technologies in both a pre and post sale capacity
Requirements
+ 7+ years of pre-sales experience in SaaS, digital analytics, preferably in top-tier media agency or AdTech vendor
+ Previous, client facing, technical experience, preferably in the database technology sector
+ Time management skills with the ability to effectively manage and prioritize own workload
+ Understanding of the online advertising industry and eco-system
+ Natural ability for consultative and solution-based selling
+ Ability to build strong relationships with direct customers and internal teams
+ Motivated self-starter who is hungry to win
+ Excellent communication, problem-solving and organizational skills
+ B.S. or B.A. degree
About Datorama, a Salesforce Company
Datorama’s marketing intelligence platform transforms the way marketers optimize their marketing performance, business impact, and customer loyalty. With Datorama, customers can:
+ Automatically connect all their disparate marketing tools and reports in one centralized place
+ Access and act on the right cross-channel KPIs, dashboards, reports and AI-powered insights
+ Optimize and report on every investment, performance, and outcome across the customer journey Datorama powers marketing intelligence for thousands of brands, agencies and publishers globally including IBM, Nike, Ticketmaster, Viacom, and Neo@Ogilvy, helping them make smarter marketing decisions every day.
+ Datorama has a global presence and was recently named a Gartner Cool Vendor and ranks #35 on the Deloitte Fast 500 list.
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
Posting Statement
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!
Job CategoryCustomer Success GroupJob DetailsThe Senior Solutions Architect will play a key role in driving sales from a technical perspective and will work hand-in-hand with the Sales team to create solutions customized to our clients’ needs. The Solutions Architect will also be the liaison between the Sales, Marketing and Professional Services teams. Responsibilities include:+ Identify and apply datorama’s product features and implementation methodology in the sales process+ Scope, plan and estimate implementation projects+ Create Professional Services Statement-of-Work for agreements+ Establish customer enablement plans that drive rapid self-reliance with datorama+ Interface with clients on a regular basis to help them achieve their...