Engineer I

Amex (Bengaluru, KA, India) 14 days ago
You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.


Designs, develops, solves problems, debugs, evaluates, modifies, deploys, and documents software and systems that meet the needs of PayNet (NeMo) applications, business applications, and/or internal end user applications.

Organizational Context

Member of a Site Reliability Engineering Team reporting to a Senior Engineer or Engineering Director.

Minimum Qualifications


Bachelor’s Degree in related field preferred; Relevant industry experience can substitute

  • Strong Linux/Unix Sys Admin background preferably in Red Hat platform (minimum 6-8 years’ experience)

  • Solid experience in a Production Support role for Java, Node etc based applications (minimum 3-4 years’ experience)

  • Experience with answering technical/functional queries raised by Customers/business/interfacing teams, monitoring servers and batch process to make sure application is up and running without any issues (L2 and L3 support).

  • Experience in debugging code in all environments (Dev, QA and Prod) to trouble shoot issues, review logs (Server, application & database), analyze REST/SOAP web services, analyze UI/HTML/Javascript using Chrome/IE developer tool and perform root cause analysis.

  • Experience in designing, implementing and managing Linux environment for Incident/Change & Patch Mgmt.

  • Must have the inclination/Flexibility to learn Dev Ops tools that are in play within the environment.

  • The candidate must have the ability to bridge the gap when working with the Product, Architecture, QA and Infrastructure teams.

  • Skilled in Java, Oracle, Unix/Linux, applications servers like JBOSS and Websphere, Web-services (SOAP and REST), multiple monitoring tools (Splunk, Nimsoft, Dynatrace, Kibana, Icinga, Grafana) technologies.

  • Strong Bash/Ansible Scripting experience on Red Hat Linux environment and ability to identify opportunities for automation of Ops services.

  • Include functions like job status monitoring, SLA monitoring and escalation, system health monitoring, system capacity profiling and monitoring, system usage and reporting.

  • Ability to work in a 24X7 global model to interact with other colleagues on an on-call rotation basis

ReqID: 20008244
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Apr 25, 2021, 8:39:32 AM
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