Service Centre Engineer

Stryker Corporation (Sydney NSW, Australia) 25 days ago

About Stryker

Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.

We are proud to be named the #5 World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine. Learn more about our award-winning organization by visiting

Why engineering at Stryker?

At Stryker we are dedicated to improving lives, with a passion for researching and developing new medical device products. As an engineer at Stryker, you will be proud of the work that you will be doing, using cutting-edge technologies to make healthcare better. Here, you will work in a supportive culture with other incredibly talented and intelligent people, creating industry-leading medical technology products. You will also have growth opportunities as we have a culture that supports your personal and professional development.

Need another reason to apply? Check out these 8 reasons to join Stryker's engineering team: [...] this exciting Service Centre Engineerrole, you will be an integral member of the Technical Services team, diagnosing, repairing and testing Stryker equipment. You will also be required to interact with internal and external customers and provide troubleshooting over the phone and occasionally onsite.

What You Will Do:

  • Follow documented internal procedures to repair Stryker equipment in accordance with manufacturing specifications
  • Conduct Quality Inspection Procedures for all repaired equipment in accordance with detailed work instructions and manufacturing specifications
  • Meet individual and team KPIs – weekly productivity measures, team turn around and revenue targets
  • Communicate with manufacturing divisions and international partners in relation to new and existing products to support local service capabilities 
  • Ability to partner and work closely with Sales Team and communicate proactively to address repair needs
  • Ensure individual actions & team processes maintain an exemplary record of compliance and commitment to relevant quality standards through the use of the local quality management system
  • Drive a quality culture in team behaviour and through implementation of continuous process improvements compliant with relevant quality standards

What You Will Need:

  • Safely manage and use basic hand, power, mechanical and electrical tools
  • Analytical and logical approach to problem solving
  • Accountability for high level project work and initiate process improvement
  • Attention to details and ability to work to deadlines and plans
  • Ability to work autonomously while maintaining team orientation
  • Advanced communication skills to work with a diverse range of internal and external customers and colleagues
  • Ability to learn new products and systems
  • Technical aptitude 

Culture & Benefits:

  • Join one of the world’s Best Places to Work.
  • Grow and develop your career with a company that prides ourselves on personal and professional development.

Stryker is in the medical industry and the safety of our employees and communities is very important. To that end, it is a requirement that our employees be vaccinated, and it’s an inherent requirement for the successful candidate for this role to be vaccinated.

Our benefits

Our total rewards offering varies by country but often includes bonuses; commissions; healthcare; insurance benefits; retirement programs; stock based plans; paid time off plans; family and parenting leaves; tuition reimbursement; wellness programs; onsite fitness centers and cafeterias; discount purchase programs; and service and performance awards – not to mention various social and recreational activities.

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at [...]

Service Centre Engineer

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