Engineering Manager, Merchant Experience

GRAB (Jakarta JK, Indonesia) 25 days ago

Job Description

About the Team

The Merchant Experience team builds the super app, web and backend systems for merchants making it easy and stress-free for them to run and grow their business.

We win merchant loyalty by enabling them with easier & more reliable tools to serve their customers better & run their business more efficiently. We collaborate with other Grab businesses & teams (like Food, Pay, Ads, etc.) to build merchant centric solutions that also help grow Grab's business in Southeast Asia .

  • Be part of the Merchant Experience team, helping to drive forward innovative product solutions that are part of Grab’s Merchant app and portal.

  • We’re a team of creative, data-driven and strategic web, mobile and backend engineers, in the service of shaping the Grab brand into a loveable powerhouse in SE Asia.

  • We deliver services that are relevant to our merchants’ daily lives with a huge impact. Billions of transactions run through our systems, millions use our apps, web sites and backend services and build their businesses with it – help us build it!

Duties and Responsibilities
This position is intended to manage software engineering teams at Grab Jakarta , owning end to end systems and services and being a bar raiser in terms of operational excellence. The key success factors for this role are mastery of distributed systems, excellent design knowledge and project management (breakdown problem, finding the right strategy, shepherd project until the end of implementation, and ensuring the results are sustainable). 


  • 5+ years of relevant, broad engineering experience, including 3+ years of people management experience

  • B.S. degree or higher in Computer Science, Engineering, or Mathematics or equivalent knowledge

  • Mastery of distributed systems (AWS)

  • Excellent software design knowledge

  • Strong Computer Science fundamentals in algorithms and data structures; relational and non-relational databases 

  • You can be a good coder in multiple languages (GoLang, Python, Javascript, Node.JS, C# etc.)

  • Project management 

Non-technical requirements

  • Great communication skills in English

  • Bahasa as mother tongue

Engineering Manager, Merchant Experience

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