Engineering Manager - Customer Platforms

Go Jek (Jakarta JK, Indonesia) 19 days ago
About the Role

As an Engineering Manager, you will be accountable to lead a team of 5 - 10 engineers. You will need to have excellent ability in prioritization and tactical recommendation making along with deep technical expertise and eagerness to take a hands-on approach as necessary in delivering values for the customers. Also, it’s equally important to be passionate in taking care of the growth and development of the team.

What You Will Do

  • Accountable for planning, delivery & people management for a team of engineers
  • Accountable for system designs within the scope of the team to fulfill both functional and non-functional requirements
  • Brings predictability & visibility of the team’s delivery to all relevant stakeholders. This includes making complex technological context more accessible to improve the quality of recommendation making
  • Monitors and adjusts team pace to instill urgency for success but protect the team from burnout
  • Participate in cross-team delivery collaboration and ensure learnings from the team is available for everyone
  • Responsible for mentoring, development and career management of team members with guidance from senior leaders
  • Participate in the recruitment process and work with your manager on staffing plans for the team

What You Will Need

  • Engineers typically acquire the skills, knowledge, and experience necessary to meet the expectations of this role with at least 7 years of relevant industry experience
  • Have experience in managing and mentoring a team of direct reports
  • Well-versed with Agile methodologies, best practices of writing tests and Continuous Integration / Continuous Delivery
  • Is hands-on and enjoys writing code
  • Have experience in developing end-to-end products across mobile and backend at scale
  • Excellent written & verbal communication skills focused on improving collaboration, knowledge and information exchange across all stakeholders
About the Team
Customer Platforms enable Product Groups to provide sustainable delightful experiences to more customers via sustainable and scalable product solutions. We are responsible for the core user flows in Gojek Customer Apps which services 10s of use cases to millions of users, covering Customer Experience, Growth, and Incentives at scale across 20+ products.

Engineering Manager - Customer Platforms

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