Enterprise IT Trainer
About Ubiquiti
At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT.
At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity.
About the Role
We are currently looking for an Administrative Program & Content Manager to help scale our global network of certified trainers and students abroad.
Responsibilities:
- Lead Training Sessions: Conduct remote web sales training and travel to regional partner locations to lead training events.
- Trainer Onboarding: Remotely interview, onboard, and audit trainers conducting certification courses abroad.
- Event Coordination: Organize training and marketing events through partner outreach and social media coordination.
- AI-Drive Content Curation: Assist with content creation by leveraging GPT tools.
- Content Translation Coordination: Coordinatetranslation of training content with trainers across global regions.
- Database Management: Manage and consolidate databases for our global IT training program.
Desired Skills & Experience:
- IT Background: Understanding of foundational IT networking concepts (routing, switching, 802.11 Wi-Fi) with a proclivity for learning. Prior experience with UniFi & Ubiquiti technologies is a plus.
- Highly Autonomous: Self-driven, self-teachable, and experienced in designing workflows & standard operating procedures (SOPs).
- Language Skills: English fluency required; additional languages also essential.
- LMS Experience: Experience with Learning Management Systems (e.g., Moodle, TalentLMS) is a plus.
- Extremely Organized: Structurally-minded; able to balance/prioritize tasks/projects simultaneously, always looking to improve efficiency.
- Determined Personality: Good negotiation skills, experience in problem solving & analyzing information.
- AI Proficiency: Regularly leveraging GPT tools for work efficiency at scale & content generation.
- Detail-Oriented: Consistently proofreads grammar, spelling, etc., with an eye for company design-style guidelines.
Benefits:
- Remote work from anywhere in the world (or hybrid approach if desired)
- Company travel during work-sponsored training & marketing events
- Access to all Ubiquiti products;
- Medical insurance;
- Flexible work hours;
- Compensation package matching global standards, including competitive salary depending on your qualification and background
How to Apply:
Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this role
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