Job Description

Job Description
The Event Manager role focuses on the delivery of quality meeting planning and execution services for a variety of clients as part of an end-to-end management solution. Whilst the role primarily focuses on the logistic management, there may also be the need to provide creative support.
Operational Delivery
+ Ongoing key operational client contact – act as the key client contact for program including proposal creation and presentation, contracting, regular WIP reviews, ongoing engagement and escalation as needed
+ Ongoing Leadership and Management of support teams and/or coordinator(s) to delivery best results
+ Source, Negotiate, Contract and Manage all vendors / suppliers for the meeting on clients behalf and ensuring quality services at efficient rates.
+ Create and Manage critical path for event(s) including key dates internally and externally
+ Create, design and manage all aspects of the program (food and beverage, activities, transport, theming etc)
+ Attendee Management and associated aspects (initiations, itineraries, rooming lists, special needs, dietary requirements, attendee communications etc)
+ Coordinate, or manage, the air ticketing team for the event for seamless operations and client facing engagement
+ Facilitate all supplier payments including regular reporting on fund movements
+ Create and Manage the initial, negotiated, working and final budgets throughout the program in an accurate and timely manner
+ Proactive management of event, and account, profitability
+ Full financial reconciliation post event within defined SLA parameters
+ Meet all deliverables and SLA’s, both internally and externally
+ Understand and be compliant with all American Express policies
The Candidate :
The ideal candidate will be an expert in Event Management Operations. This candidate is a driven individual who thrives on providing excellent service to clients and exceeding internal and external expectations. They have outstanding administration and time management skills and work in an efficient and practical manner.
This candidate is passionate about the meetings industry and has the ability to have fun while always delivering their events with a smile.
Requirements - Mandatory:
+ Minimum of 5 years proven event management experience
+ Must be proficient in Microsoft software including word, excel and powerpoint applications
+ Proficient in Events Software, i.e. EventsPro, Starcite, Cvent or similar
+ Ability to work within budgetary parameters, meeting critical deadlines, and handle multiple projects simultaneously.
+ Excellent communication skills, written, oral and interpersonal are essential with ability and present and engage at a senior stakeholder level
+ Ability to work with the corporate clients to develop programs, including destination selection, site inspections, negotiations, costing and onsite management through final billing.
+ Candidate should be flexible, detail oriented and able to work under pressure.
+ Comfortable working both independently and as part of a team
+ Estimated travel – approximately 20%
Requirements - Preferred:
+ Advanced diploma or university degree in hospitality, tourism, marketing or a related field.
+ Proven track record in Sales / Account Management roles in addition to Operations is considered an advantage
+ Knowledge / Experience in Group Air, Transient Ticketing considered an advantage

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
GBT Recruitment Privacy Statement at
American Express Global Business Travel (GBT) is the world’s leading business partner for managed travel. We help companies and employees prosper by making sure travelers are present where and when it matters. We keep global business moving with the powerful backing of 16,000 travel professionals in more than 140 countries. Companies of all sizes, and in all places, rely on GBT to provide travel management services, organize meetings and events, and deliver business travel consulting.

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