Group Communication & Event Manager

ARC Europe Group (Lyon, France) Publié il y a 4 jours

Job Title : Group Communication & Event Manager

Location : ARC Europe France -LYON (Limonest)

Reporting to : Head of Marketing


Primary Objectives :

  • To manage ARC Europe external communication channels within the social media and the press as well as maintain ARC Europe reputation towards our customers
  • To support our Sales & Marketing department strengthening our product and service by designing our business offer / product proposals
  • To strengthen the ARC Europe Brand in the local market where we have direct local operations
  • To promote team working spirit with the local communication representatives in our subsidiaries and shareholders


The Company :

ARC Europe Group is the largest supplier of roadside assistance services in Europe with an outstanding network in more than 40 European countries and an important reference in B2B Mobility Services, powered by the best in class Automobile Clubs and Assistance Partners. The Group institutionally consists of ARC Europe SA in Brussels and its subsidiaries in France Poland, Russia and Greece, and the Group Shareholders: ADAC, AA, ANWB, ACI, ÖAMTC, RACE, TCB & TCS.


In an era where technology has led to enhanced communication, digitalization and real-time services, we make a stand to constantly innovate our services amidst the changing industry. As a result, ARC Europe Group outlined its new diversification strategy, where the offering of roadside assistance services will evolve into a multi-offer of products and services, opening new distribution channels and expanding local and regional coverage into Global presence by forming new alliances and enhancing the capacity of the company into a fully operational centre.

Job Responsibilities :

  •   To set up an annual Communication Plan and ensure its sustainability at the Group level
  •   To ensure all corporate communication is being carried out in a seamless way and therefore propose suggestions to build up and improve ARC Europe Group’s corporate identity
  • Support HR to implement an employer brand & employee communication strategy, and the related tools & processes in line with the Company Vision & Goals
  • Develop/supervise editorial & events calendars to ensure the messages in communications & events are aligned with business priorities, cultural expectations and effective practices
  • To facilitate inter-companies external communications and cross-departments efficient communication
  • To allocate communication resources to maximize collaboration, efficiency and creativity in the teambuilding
  • To ensure Web and social media presence
  • To manage & introduce ARC Europe Group’s corporate reputation, in both local and international dimensions, making relevant its corporate and commercial oriented initiatives to target audiences via social media channels & strategic partnerships

o  Write communications such as annual report, articles, ARC Europe Group website…

o  Coordination of various communication materials, events and presentations

o  Manage the company brand and corporate identity and ensure corporate standards are applied

o  Library of logos, visuals, goodies for promotion and gifts

  • To support the response to commercial tenders providing commercial offer documents which follow the ARC Europe Group communication standards

Skill requirements and Personal Attributes


  • Language skills: French and English both at mother tongue level, other languages are an asset
  • Strong writing, editing, proofreading, layout and design, professional printing/publishing skills are essential, including ability to present concepts verbally
  • Strong knowledge and understanding of current trends in digital media/social media
  • Adobe Indesign, Excel, Word, PDF, PowerPoint, Publisher, videos
  • Service/support minded
  • Team player while being able to act independently
  • Multitask flexibility and meticulousness
  • Good interpersonal contact and professional manner
  • Very enthusiastic
  • Willing to travel 


Internal and External contacts

Internal contacts with all ARC Europe employees:

Please note that ARC Europe Group consists of 4 main locations in France (Limonest), in Belgium (Brussels), in Poland (Poznan) and in Russia (Moscow). The candidate will have to ensure a proper cross-communication between the different locations to promote our Group capabilities.

External contacts :

Clients and prospects, Network and Assistance Partners and other clubs related organisations, and any other required external party such as: strategic partners, mobility organisations, financial institutes, telematics providers, media etc.

Group Communication & Event Manager

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