Excelerator Business Specialist (Temporary)

Daimler Truck AG group is the leader in the global automotive industry with more than 120 years of experience in 200 countries.
Our people reflect the company values: Passion, Respect, Integrity and Discipline; we are looking for engaged individuals to join this diverse group, which manages ever-changing challenges.

Daimler Truck, a leading and pioneering group worldwide in the automotive industry with more than 120 years and presence in more than 200 countries. In Mexico it has the divisions of: Daimler Truck, Daimler Truck Buses and Daimler Truck Financial Services.
In our people we can reflect our corporate values: Passion, Respect, Integrity and Discipline and we are looking for highly committed people to join the group in an environment of diversity and constant challenges.
Objective of the position:
•Objective: Support on Aftersales Parts and Services business to develop a digital channel
•(E-Commerce) involving sales strategy, training and field actions:
•Develop strategy to onboard dealers to properly manage and promote sales on the e-Commerce platform (on-site/in dealers 80% of the time and remote 20%).
•Support on change management activities to promote and ensure the correct use of the e-Commerce platform. Enable a digital mindset on internal and external teams. Strong collaboration and communication with all dealer network.
•Collaborate with commercial teams and dealer network to generate sales on the e-Commerce site.
•Evaluate and identify business needs to develop new features on the e-Commerce site.
•Ensure daily operation and customer support.
•The position might require traveling within Mexico from 70-80% of the times and eventually to
Consultant: Yunoen Lopez

Indispensable Requirements (Candidates who do not meet these requirements may be discarded):

• Customer Support
• Customer Experience and Engagement
• Sales Experience
• Knowledge of Ideation and root cause methodologies
• Change Management

Soft Skills:

• Effective communication
• Conflict management
• Planning and organization
• Analysis and problem solving
• Application of information technologies

Academic Knowledge: Industrial, automotive, mechanical, or final engineering. Mechatronics, experience/interest in sales or operations

Location: Downtown San Fe

#Trucks

At Daimler Truck we are united in our purpose “We work for all who keep the world moving”. This motivates us to pursue our common goal: leading sustainable transportation. However, our impact as a global transportation company depends entirely on the impact of each individual at Daimler Truck. That’s why we ensure that our people are encouraged and empowered to show their full impact.

We promote diversity and stand for an inclusive corporate culture. We value the individual strengths of our employees, because these lead to the best team performance and thus to the success of our company.

You can be your true self at Daimler Truck. Inclusion and equal opportunities are important to us. We welcome applications from people of all cultures, generations, physical appearance, phases of life, sexual orientation, gender identity, sexual expression, people with disabilities and people from any underrepresented group.

Main Functions:

Evaluate, develop and implementing commercial strategies to achieve dealer-net e-commerce proficiency, through monthly plan of on-site and remote facilitation.

Roll out facilitation plan at dealer level according level of adoption, technical skills, properly communicating e-Commerce benefits and functionalities usage.

Execute facilitation strategy in dealers through action plans development, tracking and KPIs to report progress and hand-raise risk and opportunities at dealer level.

Work with commercial team to drive aftermarket parts sales growth and improve the ease of doing digital business within dealer network.

Selection Tools: Interview with Talent Attraction, Interview with Hiring Manager, Business Case in Final Interview.

#Trucks

Work Location Opportunity

Daimler Trucks AG is firmly committed to developing a work environment that supports empowerment and inclusion for our current and future employees. We recognize that our ability to adapt will enable us to compete for a broader range of talent. Additionally, our business and the people who work within it will be successful and profitable if we remain agile and flexible in our approach to work.

To continue to build a great place to work for all, we are committed to a culture that supports flexibility and encourages a positive working environment that achieves the needs of our business and employees.

Diversity allows us to employ people with different experiences, abilities and points of view, and that is what enhances our culture and brings us to the forefront among the top global companies.

At Daimler, we value the diversity between our employees.

In order to enrich the culture, Daimler acknowledges the importance of including people with different points of view and lifestyles into our company. When we select our talent, we focus on abilities; we don’t discriminate based on ethnicity, nationality, gender, race, age, disability, social condition, health, religion, immigrant status, opinions, sexual orientation, gender identity or gender expression, marital status, university or appearance.

Exceed your expectations and get ready to be part of our team!

Additional Information