Job Description

Job Description

TITLE : -  Facilities Executive –Tech
BUSINESS UNIT : -  Integrated Facilities Management
REPORTING TO : -  Facility Manager / Assistant Facilities Manager
DIRECT REPORTS : -  As assigned

  • To provide comprehensive management of services covering all facility services to the client, with a focus on continuous improvement.
  • To achieve financial and other targets established by both the Senior Facilities Manager and Assistant Facilities Manager.
  • Achievement of the Key Performance Indicators and Service Level Agreement targets.
  • Sets stretch targets for team to achieve maximum team performance
  • Is able to make difficult decisions and resolve problems or improve operations.
  • Actively searches out opportunities to achieve best results
  • Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients.
  • Gains respect of Jones Lang LaSalle people, clients, and where appropriate, with the broader business community.

Support the Technical Manager in managing the Mechanical, Electrical, Plumbing installations & all Civil maintenance within the facility;

  • Responsible for preparation of critical spares list for all installations as per manufacturers recommendations and plan for the inventory where the maintenance is carried out with in-house teams;
  • Implement and oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical equipment;
  • Assist the Technical Manager  to review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations;
  • Maintain the logbooks, checklists and PPM schedules for all M & E installations
  • Manage Downtime/ Breakdowns;
  • Arrange for ad-hoc M&E set ups as per the client requirement from time to time;
  • Ensure the contractors follow the house rules at all times and the projects are handled with minimum inconvenience to the Client;
  • Assume AFM responsibilities if need arises;
  • Responsible to handle the shifts independently on all Engineering related matters;
  • Reporting:
  • Responsible for daily reporting on M & E to the Chief Engineer;
  • Generate Service maintenance reports on office equipments;
  • Generate Inventory and Purchasing of spares and consumables;
  • Generate Downtime and breakdown incident reports.

Reporting : -

  • Contribute to the Weekly FM Meeting Minutes
  • Contribute to the Monthly Management Report to client and other reports as required

Others : -

  • Participate in Emergency Evacuation procedures including crisis management and business continuity.
  • Manage all Health and Safety issues and actively participate in Health and Safety reviews


  • Experience in Facilities Management is required.
  • Strong Customer Service focus
  • Excellent people skills and ability to interact with a wide range of client staff and demands
  • Knowledge of Occupational Safety requirements
  • Strong PC literacy and proven ability to manage daily activities using various systems.
  • Demonstrated experience with continuous improvement initiatives highly desirable
  • Demonstrated experience with client reporting and preparation of reports required.

Graduate in any discipline : -

  • 3 - 5 years experience in facilities management
  • Tertiary qualifications in BEE / DEE – Electrical
  • Proven ability to function effectively as part of a team
  • Proven ability to initiate and follow through with improvement initiatives


  • Compliance with the Service Level Agreement established between Jones Lang LaSalle and BA Continuum Solution
  • Achievement of contracted Customer Satisfaction expectations
  • Achievement of savings initiatives as agreed with BA Continuum Solution.
  • Delivery of Agreed Initiatives as per BA Continuum Solution/Jones Lang LaSalle Initiatives Road Map
  • Achievement of service delivery goals as agreed with manager

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