EOI-(Senior) Workplace Experience / Facilities Coordinator Job ID 49304 Posted 27-Jan-2022 Areas of Interest Facilities Management Location(s) Hong Kong - Hong Kong Job Responsibility + Provide assistance to the facility management team to ensure the successful competition of client facility needs. + Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction. + Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors. + Communicates work orders to technicians and assists management in resolving problems. + Provides reports on open and closed work orders and checks status with the appropriate technician or vendor. + Maintains files on work orders, proposals, and department files. + Creates vendor files and checks accuracy on completed paperwork submitted by vendors. + Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding. + Assists with the inspections on the facility. + Uses pc and/or PDA for work order system, email, ESS and training. + Assist with process and procedure training. + Other duties may be assigned. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)