NSC Global is currently looking for a Field Engineer to join our growing company.
NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications.
NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.
Integrate and progress in a technical maintenance team in order to provide curative or preventive hardware repair services for IT infrastructures.
Contribute to the extended coverage 24/7 (on-duty)
Have the necessary autonomy to work on client sites.
Demonstrate a rigorous work methodology.
Work in a team environment.
Contribute to customer satisfaction (behaviour, reporting, listening and communication).
Respect contractual commitments (SLA) and specific processes.
Respect and folllow the technical and administrative procedures related to the different types of interventions.
Produce activity reports in accordance with procedures.
Work on complex infrastructure architectures.
Interface with technical support on sensible and complex issues.
Manage the client context in crisis situations by ensuring technical coordination until resolution.
Evolve towards technical excellence and multiskilling.
Develop one's own area of expertise.
Highly motivated employee to work in an itinerant customer activity
Autonomous, Technical experience in the IT world
English language practice (B2 minimum)
Technical knowledge of IT infrastructure
Availability, geographical mobility
Driving licence mandatory
Bachelor’s degree + 2 years level (DUT, BTS) minimum
Training courses for an evolution towards expertise, registration for producer certifications
Autonomy, use of dedicated tools (PC, manufacturer's software, Smartphone, company car)
Evolutionary position (Project Manager, Technical Expert)