Field Service Engr II

Honeywell (Surabaya JI, Indonesia) 9 days ago

THE FUTURE IS WHAT WE MAKE IT
Field
Service Engr II
Indonesia

At Honeywell, we make a lot of incredible things. But
most importantly, we make the future, and are looking for people to join our
team global team of future shapers. When you join Honeywell, you become a member
of our performance culture comprised of diverse leaders, thinkers, innovators,
dreamers and doers who are changing the future. Our people are committed to
each other and to the realisation of our vision through their unique job
functions. Our businesses embrace the challenges of innovation so that we
define the future. And our global opportunities are endless for you to grow and
get recognised for your passion to perform.

Achieve the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors.  You will achieve revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.

Key Responsibilities

  • Validate customer request
  • Educate customer and field technicians
  • Write documentation used by field technicians
  • Ensure Right and Fast Delivery

YOU MUST HAVE

  • Bachelor's degree, or equivalent. Some experience in the field.

WE VALUE

  • Previous industry experience
  • Previous technical/installation experience
  • Previous customer service experience
  • Good written and oral communication
  • Advanced Degree
  • Good presentation skills

Additional Information

  • JOB ID: HRD121230
  • Category: Customer Experience
  • Location: Gedung Graha SA 3rd Floor, Suite 303 Jl. Raya Gubeng 19,Surabaya,JAWA TIMUR,60281,Indonesia
  • Nonexempt

Field Service Engr II

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