Job Description

About Us

Find what drives you on a team with a 70+ year history of being recognized for discovery, determination, and innovation.   As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers protect people. Our portfolio is broad, so if your interests lie along the spectrum of Life Sciences to Industrial, you’ll find a rewarding role here.  Our career opportunities are as diverse as our products and they are all focused on creating better lives and a better planet.  At Pall, we believe that innovation is our legacy, our privilege, and our destiny. If that resonates with you, join us! 

 

Description

General

Customers First.   Our Field Service Engineers partner with our customers to provide innovative solutions to meet or exceed their expectations. We’re looking for an experienced Field Service Engineer to join our growing global team of service professionals. The Instrument Service Group (ISG) partners with customers to get the best from our broad range of Life Science instrumentation platforms. We measure our success in terms of Safety, Quality, On-Time Delivery, and Customer Satisfaction. We need professional, motivated, friendly, independent, and technically savvy Engineer who does what it takes to get take care of the customer and represent   our high standards.

Daily Duties

Installation, repair, calibration and maintenance of customer instruments, on-site at customer sites, and in-house, at Pall facilities.

Build and maintain relationships to delight our customers.

Training, technical support, travel planning, administration.

Timely input and updates to service records, reporting, etc.

Work closely with Product Support and R&D to improve our customer solutions.

Manage schedules, spare parts, quoting, billing, and capture of customer feedback.

Deliver monthly and annual service revenue target by selling out service offers to customers

Training and Certification

As Pall continues to develop new technologies and solutions, we expect our Field Engineers to keep up to date and broaden their skills.

Opportunities for training and career advancement include: Lean, software systems, Business Process Improvement, New Product Development (R&D), management and Sales.

Ownership, Responsibility and Accountability

We reward professionals who go the extra mile to serve our customers.

We are building a Service Management System (SMS) to drive operational excellence.

We expect everyone in the team to respond to our customers’ needs quickly and with minimum overhead. Our team takes ownership, to drive to solutions for our customers.

 

Qualifications

Bachelor’s Degree in Engineering, Science or a related field preferred, but not required; or 3 year’s equivalent work experience and/or military training.


Min. of 3 years’ experience with scientific research instruments, metrology, analytical measurement, medical devices or similar complex hardware and software systems. Previous Field Service experience required.


Experience building, installing and /or repairing complex optical and electro-mechanical systems.


Excellent written and verbal English is required. Strong MS-Office skills are required.


Experience with Proprietary software systems, Databases, Laboratory Information Management Systems, etc., an asset.


Clean driver’s license required. Valid current passport.


Up to 50% travel required, both domestic and overseas.


Ability to lift up to 45 lbs.
Diversity & Inclusion
At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.



 
Danaher Corporation Overview
Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industr

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