In this role, you have the opportunity to
Support Philips Image Guided Therapy (IGT) business in Belgium. You will take on the opportunity to build customer relationships through your effective use of technical knowledge to install, service, and maintain customer sites.
You are responsible for
Executing service events (Installations, preventive – and corrective maintenance) in compliance with applicable version of Business Unit (BU) / Business Line (BL) service manuals and relevant PH quality standard policies;
Ensuring completeness and accuracy of service records with particular attention to test & inspection results;
Demonstrating commitments to meet customer needs and requirements by ensuring all given quality standards;
Submitting timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned;
Being aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization;
Being a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets.
You are a part of
IGT modality, where Philips is market leader in the BeLux. As part of our Global Sales and Service organization, you will benefit from the team’s growing breadth and depth of healthcare products and services portfolio, and challenged to drive our best-in-class reputation through top customer experience ratings.
To succeed in this role, you should have the following skills and experience
Bachelor or master degree in electronics, medical instrumentation or mechanics;
The ability to work independent but can also act as a team player;
Knowledge of IT systems: Hardware, OS, networking;
Knowledge of medical imaging is an asset;
Being flexible and stress-resistant;
Fluent in Dutch and good knowledge of the English language (knowledge of French language is a strong asset);
Ability to communicate effectively, share knowledge and cooperate in a team environment to achieve assigned goals and objectives;
Customer oriented and the ability to participate in on-call rotation;
Must possess a valid driver’s license.