Growth Analyst, Financial Services Platform

Go Jek (Jakarta JK, Indonesia) 15 days ago
About the Role

As our Growth Analyst on the Financial Services Platform, you'll take the wheel in utilizing our voluminous data to improve acquisition, activation, retention, and loyalty for our Financial Services products. You'll drive the Growth team's analytics projects across different products, diving deep into a complex pool of data to present relevant insights, propose strategic options, and formulate data-driven business decisions with senior management. You'll also discover growth opportunities for our financial products through conducting various experimentation and test. Your work will directly enhance and streamline our financial services, and get us even closer to ensuring financial inclusion for all Indonesians.

What You Will Do

  • Analyze our complex and ever-growing data, present insights, and propose strategic options to senior management to drive business decisions
  • Maintain rigor in analytical excellence in terms of data analytics, A/B test design, and appropriate statistical tests across our products
  • Liaise with other analytical chapters within the Financial Services Platform and across Gojek (i.e. Data Science, Data Engineering, Data Governance, Risk Analytics) to ensure that initiatives are aligned and data integrity standards are adhered to
  • Discover growth opportunities in the product - from funnel conversion rates and user experience - by exploring transaction data, customer activity within apps, and actual customer insights
  • Drive prioritization, strategy, and focus on solutions to solve user problems
  • Test and validate solutions through proper experimentation process

What You Will Need

  • A BS in Statistics, Math, Computer Science, Engineering, Economics, Business, or equivalent experience
  • At least 1 year of working experience in an analytical role (e.g. data analyst, BI, data science, statistician); experience working in the Financial Services field will be a plus
  • Strong project management skills to manage complex projects, and collaborate with multiple internal and external stakeholders
  • Strong business acumen and analytical thinking abilities; comfortable translating high-level business requirements into structured, analytical steps
  • Strong SQL skills with expertise in Excel/Python/R. Statistics/data science will be a plus
  • Basic A/B test knowledge
  • Strong data viz and data storytelling skills
  • Hustle is essential; ability to move and execute tasks quickly to allow for continual iteration is a core competency of our team
About the Team
The Financial Services stream at Gojek is passionate about empowering our users with the tools to be financially responsible. The Financial Services Growth team is a small team of 6 members based in Jakarta, Indonesia. We are at the center of the stream's go-to-market and strategy decisions, where we work to direct each product towards the right solutions by tackling issues through exploratory data analyses and rapid experimentation. Imagine a blend of data analysis, marketing, statistical testing, and product management - that sweet spot is where we're at.
We're a team that's always willing to get our hands dirty, meaning we're responsible for analyzing, designing, and also executing. We believe that high impact comes from high accountability. If you're a data whiz who enjoys the collaborative nature of solving business problems, we'd love to have you join our family.

Growth Analyst, Financial Services Platform

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