Job Description

Company Overview:
At VeoRide, we're bringing the next generation of mobility sharing to cities and universities globally through our dockless pedal bike, e-bike and e-scooter systems. We also offer fat-tire bikes, cargo bikes and ADA-compliant bikes ? making us the only shared mobility provider with this breadth of options. We design and engineer our own vehicles, hardware and software systems to provide a greener, healthier mode of transportation to make the communities we serve more sustainable and livable. Our mission is to offer the best combination of multi-modal sharing technology and seamless customer service, so users can unlock joy in their day. We are looking for exceptionally talented individuals who are ready to take on exciting challenges and own solutions. We are headquartered in Chicago, IL, but we are hiring across the U.S. Join us!
Are you an operations leader with a bias for execution and excellent customer service? Are you excited about helping to grow an innovative transportation solution in your very own market? Are you passionate about leading teams? If so, you might be VeoRide?s next Fleet Coordinator in Knoxville!
As VeoRide?s Fleet Coordinator in Knoxville, you will have the opportunity to help lead our innovative dockless micro-mobility program. You will have a vital role in the program?s success, from leading fleet technicians to ensuring efficient daily 24-7 operations. You will also be responsible for maintaining local partnerships, as well as strengthening our relationship with the city. Above all, it is your responsibility to increase the number of users who use our fleet of bikes & scooters. Your success will be measured by your ability to: drive daily ridership, lead a high performing team, and continually delight our VeoRiders with exceptional customer service.
An ideal candidate for this role will have a passion for operations management and customer service.
Responsibilities include:
+ Overseeing local operations and business growth
+ Planning, executing and meeting monthly and quarterly goals on key business metrics
+ Collaborating with VeoRide HQ on growth strategies in your market and region
+ Recruiting and growing local team (with the support of VeoRide HQ)
+ Displaying leadership in your market by exemplifying and mentoring your team
What we are looking for:
+ Bachelors degree and 1-2 years of operations management and/or customer service
+ An ?ownership mindset? with an entrepreneurial flair
+ A willingness and ability to work a variety of days and shifts
+ A quantitatively oriented decision maker
+ An exceptional communicator
+ An Evangelist, someone who displays Passion about the overall goals of dockless bike & scooter share and sustainable transportation
+ A leader with a developed sense of ethics
+ Someone passionate about making Knoxville a better place to live and bike/scooter
What we offer:
+ Competitive Salary and Benefits
+ Opportunity to work in a fast-paced, early stage technology company
+ VeoRide Credits
+ A Commitment to Professional Development and Mentorship
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