Fraud Prevention Analyst

At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

Are you ready for a rewarding career?

We have more than 9,000 people working for Popular in Puerto Rico, United States, Virgin Islands and Latin America.

Come and join our community!

General Description

• We are looking for a Fraud Prevention Analyst that will be reporting to the Fraud Risk and Project Administration Unit. This unit is accountable for the management of fraud risk assessment, incident and its resolution, create remediation action plans and facilitation and gathering of business/functional requirements and support of fraud systems, services and applications that help drive business decisions and outcomes within the organization.

Essential Duties and Responsibilities

• Conduct assessments of threats and vulnerabilities analysis, new products evaluations, and Fraud operations oversight.
• Based on the assesses of vulnerabilities and severity develops and/or recommends appropriate mitigation countermeasures in operational and non-operational situations.
• Has responsibility for incident management processes and is required to perform investigations and develop remediation plans for all the issues detected, including the proper reporting of areas in scope.
• Support strategic initiatives and drive the standardization of process documentation.
• Identify and implement solutions and processes to increase efficiency and overall productivity within as assigned area of responsibility.

Supervisory Responsibilities:

This Job has no supervisory responsibilities.

Experience

• At least one year of experience in process improvement, research, root cause analysis and/or data management, process efficiencies, or other related fields.

Other Qualifications

• Basic knowledge on process efficiency tools and methodologies such as design thinking, lean, agile, six sigma, customer journey mapping, and analytics.
• Capability to collaborate in effective teams
• Proficiency in written and oral English/Spanish language
• Communication and Collaboration skillset
• Customer Centric mentality
• Basic analytical discipline
• Change agent
• Strong analytical and problem-solving skills.
• Detail oriented with the ability to multi-task.

Values

Passion for PeopleSucceed TogetherOwn Every MomentBuild the Future

Additional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

If you have a disability and need assistance with the application process, please contact us [email protected]. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

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Popular is an Equal Opportunity Employer

Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.

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