Job Description

27498BRPosition Title:Front Desk Agent-Seasonal at Manor Vail LodgeJob Overview:You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests. Req ID:27498BRSalary:14.00City:VailEssential Functions:Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day Create memorable experiences with a warm, welcoming personality that can relate to guests and associates Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met Enjoy multi-tasking at a fast pace while having an impeccable eye for detai l to ensure accuracy and efficiency Qualifications:Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!Experience. Previous experience passionately providing service to others and assisting them with cash transactions.People Person. The best part of serving others is creating experiences for them that go beyond the expected.Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writingA qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.Able to work the remainder of the summer season (approx. through October) with potential to work the winter season (late November through mid April 2019).Job Type:Seasonal Full TimeProperty:Manor Vail LodgeArea of Interest:Rooms & Operations Company Introduction:At Two Roads Hospitality, we celebrate curiosity and we applaud individuality. Our goal is to create remarkable experiences around the globe and our core values are the hallmark of everything we do. Throughout our portfolio our core values describe every guest, owner, team member and partner. Included in our portfolio are Alila Hotels and Resorts, Destination Hotels, Joie de Vivre Hotels, Thompson Hotels, and tommie hotels. Whether you are just starting your hospitality journey or you’re an experienced traveler, we invite you to join the Two Roads Hospitality family.Property Introduction:Manor Vail Lodge is located creek-side at Golden Peak Base, providing guests and condominium owners with accessibility to Vail Village. Guests can enjoy Vail’s variety of summer and winter activities while staying in the lodge’s cozy hotel rooms or fully furnished condos. Whether skiing during the winter months or hiking in the summer, Manor Vail Lodge offers guests premier amenities in a location convenient to the heart of Vail Village. Guests of Manor Vail Lodge enjoy dining at The Fitz restaurant or The Fitz bar and lounge’s fireplace. The lodge also provides meeting and conference facilities, a resort spa and four hot tubs for guests enjoyment.State:ColoradoType of Position:Hourly PositionBrand:Destination Hotels
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