What you’ll do

In a few words…

Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…

From Abarcan Care to Abarcan Growth our Human Resources team, better known as Talent Strategy, has Abarcan’s back when it comes to their perks, growth, and support on their journey o #PBMAwesome! Within it, the Office Management and Facilities team ensures all runs smooth as a whistle when it comes to our facilities… and they keep that #ShakeItOff going through organizing and running company events.

As Office Concierge, you’ll be the face of our organization to the world as the first person that anyone who walks in the door sees. You’ll be responsible for greeting and receiving visitors daily as well as answering the company’s main telephone line. We’ll also need you to collaborate with teammates on administrative tasks by leveraging your customer service skillset. This will include, but not limited to answering questions, filing, handling the mail, drafting letters, and even doing some basic bookkeeping.

The fundamentals for the job…

  • Answer the main telephone line and direct calls appropriately.
  • Greet and receive visitors and redirect them as needed.
  • Maintain the front office area neat and cleanly at all times
  • Receive, send, distribute, and coordinate all postal needs.
  • Act as a liaison between employees, guests, and any department necessary.
  • Serve all visitors and employees providing the highest level of service in an efficient and courteous manner while following standards, procedures, and policies at all times.
  • Anticipate visitors’ needs to accommodate them and provide an exceptional guest experience.
  • Maintain inventory of supplies and order new stock as needed.
  • Provide essential assistance with facilities management.
  • Assist Office Management and Talent Strategy staff as needed.

What we expect of you

The bold requirements…

  • Associate Degree in Office Administration or a related field (In lieu of a degree, equivalent, relevant work experience may be considered.)
  • 1+ years of experience as Front Desk Assistant, Receptionist, Concierge, or in a Customer Service role.
  • Experience in using basic office equipment (printers, scanners, copiers, etc.)
  • Experience with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
  • Experience in customer service-oriented roles requiring developing rapport with employees and visitors.
  • Experience in maintaining organized tasks and events within a fast-paced environment.
  • Availability to work rotating or irregular shifts, including weekends and certain holidays, per business or operational needs.
  • Excellent oral and written communication skills, bilingual fluency in Spanish and English is required.

Physical Requirements:

  • Must be able to access and navigate each department at the organization’s facilities.
  • Sedentary work that primarily involves sitting/standing.

At Abarca we value and celebrate diversity. Diversity, equity, inclusion, and belonging are guiding principles of Abarca and ensure Abarca’s workforce reflects the communities it serves. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify. “Applicant must be a United States’ citizen. Abarca Health LLC does not sponsor employment visas at this time”

The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It’s simply meant to give readers an idea of what the role entails.


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Front Office Concierge (On-Site)

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