Overall Purpose of the Role:  

Review, analyze and evaluate business systems and user needs. Define scope and objectives, document requirements, and formulate solutions to meet overall business strategies.

Key Responsibilities:  


  • Determine business objectives by studying product functions; gathering information; evaluating output requirements and formats.
  • Construct workflow charts and diagrams; studying product capabilities; writing specifications.
  • Improve product by studying current practices; designing modifications.
  • Recommend controls by identifying problems; writing improved procedures.
  • Define project requirements by identifying project milestones, phases and elements; facilitating estimation of project budget and validate resource requirements.
  • Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
  • Prepare technical reports by collecting, analyzing and summarizing information and trends.
  • Evaluate and interpret research data and develop integrated functional analyses and projections for incorporation into strategic decision-making.
  • Perform daily, weekly and monthly reviews and analyses of current products using metrics and reports.
  • Understand and communicate the impact of any changes.
  • Suggest changes to senior management using analytics to support recommendations. Actively participate in the implementation of approved changes.
  • Create informative, actionable and repeatable reporting that highlights relevant product trends and opportunities for improvement.
  • The successful functional analyst candidate will be involved in all phases of the Product Life Cycle. For Projects about to start they will ensure that:
    • Requirements are compiled and presented back to the business;
    • Business Cases are complete;
    • As required User Journeys are documented;
    • Developed User Stories are of a high quality;
    • Acceptance Criteria are present; and a
    • Requirement Traceability Matrix (RTM) is completed.
  • Periodically the FA will complete different types of process mapping including but not limited to Business Model Canvas, Flow Charts / Process flows, Value Mapping and Impact Analysis. They may also be asked to complete change and learning logs.
  • In order to build successful products, they should be ready to deliver Scheduled Reports, Ad hoc reports and Data Analysis relating to mobile application and web performance. 
  • They should understand the difference between Waterfall and Agile development approaches and should be able to move between these different types of delivery. 
  • Some mixture of the following Project Management skills is required:
  • Kick off meeting and Wrap Ups / Postmortems;
  • Effective Brainstorming;
  • ScrumMaster skills;
  • Effective management of Standups;
  • Effective presentation of Requirements, Business Cases, User Journeys, User Stories, Process Maps, etc. to Senior Management and other Business Stakeholders for signoff;
  • Gap Analysis;
  • Effective estimation of work schedules;
  • Tracking and Publishing of Metrics against agreed targets;
  • Managing projects through the company collaboration project -and task- management tool, Wrike;
  • Defect Triaging;
  • Version Control; and
  • Release Management.

Qualifications: 


  • 5+ years (minimum) proven work experience as a functional analyst, or similar role, working with mobile and web application development.
  • Experience in the following will strongly recommend the candidate to Nixplay: - Consumer Electronics, Control UIs, Mobile and Web Application platforms, Networked Devices, Internet of Things (IOT), Defect Management.
  • Understanding of full product life cycle, Waterfall and Agile.
  • Data analysis relating to mobile application and web performance.
  • Good knowledge of project management skills.
  • Excellent verbal and written communication skills.
  • Leadership abilities.
  • Degree in Computer Science, Information Science, Business, Science, Math or relevant field.
  • Certification in functional analysis (IIBA, PMI).
  • Certification in Project Management (PMP, CAPM, Prince 2).
  • Other desirable skills and experience: 
    • Six Sigma
    • Lean Agile
    • Visio or equivalent
    • Web Analytics
      • Google Analytics
      • Firebase
      • Google Data Studio
      • Google Tag Manager
      • Tableau
      • Excel Macro
    • SQL
    • New Relic
    • Data Dog
    • Python
    • Prince 2 and/or ScrumMaster Certification

Functional Analyst

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