Success Factors Functional Specialist

Goodstart Early Learning (Brisbane QLD, Australia) 21 hours ago

Goodstart is Australia’s largest provider of early learning and care. Founded with a vision for all Australia’s children to have the best possible start in life, as a not-for-profit social enterprise, we exist purely to improve the lives of Australia’s children and their families. We are entirely Australian owned employing over 15,000 people, and caring for over 71,000 children.

Goodstart is looking for an SAP Success Factors Functional Specialist to assist Goodstart in attaining best practice processes across SuccessFactors and HCM. You will be responsible for the operational management of the SuccessFactors and SAP HR/Payroll support resources. We are offering a full-time permanent position working from our Head Office in Murarrie.

We are looking for someone to inject new ways of using SAP to maximise the employee experience. We are seeking an experienced SAP functional expert whom takes a hands-on approach and is ready to impart their knowledge and experience into both project work and continuous Business improvements.

Reporting into the ICT Manager Application Delivery, the SAP Success Factors Senior Functional Specialist is a key member of a highly technical and engaged team who develop and deliver SAP solutions across the enterprise. You will be expected to work as a trusted advisor and proactively drive change by exploring opportunities and finding process improvements with SAP SuccessFactors and in Payroll to drive value and maximise results.

The key responsibilities of this role are:

  • Lead SAP-based technology improvements as a functional expert
  • Implement SAP solutions that are fit to drive change in system and business processes
  • Build strong relationships with business units to identify pain points, work autonomously to analyse the problems, and develop solutions to drive continuous improvement
  • Partner with IT vendors to blend the effectiveness of IT delivery with Technology
  • Promote best practice and industry standards whilst aiming to reduce delivery costs and improve efficiency
  • Deliver functional design, support, analysis, configuration and continuous improvement in the area of SuccessFactors, SAP HR/HCM and Payroll
  • Ensure that SuccessFactors, HR/HCM, Payroll and integration functionality is available and current to meet the business needs
  • Team lead the HR and Payroll functional support team
  • Perform break/fix analysis and recommend solutions for SuccessFactors, SAP HR and Payroll
  • Perform initial testing and ensuring supporting documentation is updated and accurate
  • Proactively work with the Release Manager, SuccessFactors and Payroll solution leads to ensure all projects, changes and releases are planned and delivered successfully
  • Provide excellent customer engagement with responding to customer incidents, requirements, problem resolution and process modelling
  • Assist in training activities and provide guidance to other teams
  • Support our new IT strategy and help to make Goodstart Simpler. Faster. Smarter


  • Proven hands on experience of SuccessFactors and SAP HR/HCM design, configuration and integration
  • Team leadership experience
  • Excellent communication skills
  • Ideally SAP Payroll experience but this is not essential

About our Team:

  • Focused on service excellence, enabling our customers, and positioning IT as a strategic partner
  • Driving simplification and business agility with a platform-based enterprise architecture
  • Strengthening business engagement and driving more effective demand management
  • Protecting our information assets and building a secure and resilient cyber culture
  • Enabling Goodstart to become a sophisticated consumer of analytics and business insights
  • Getting back to basics with clear plans and processes to guide our performance
  • Enabling our people with clear goals, continuous learning and deliberate development pathways

As well as being offered this amazing opportunity, you will:

  • Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
  • Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.
  • Be a part of a team and work environment where everyone feels a sense of belonging, inclusion and purpose
  • Not-For-Profit Salary Packaging benefits which reduces your taxable income to increase take home pay
  • Access to discounted childcare
  • Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs
  • Discounted health care and access to employee wellbeing program with BUPA
  • Exclusive discounts on travel, gym memberships, Apple and Dell products, and more….

Goodstart Early Learning are proud of our inclusive work environment that supports and encourages individual growth and strong teams. Goodstart Early Learning acknowledges Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of all lands on which we come together. We recognise Aboriginal and Torres Strait Islander cultures as enduring, living cultures and pay our respects to Elders past and present.

If you are interested in applying for this role, please upload your Cover Letter & CV to our website (emailed applications will not be accepted).

If you would like a copy of the PD or further information please email Alysse Giudice –

Posting Notes: MURARRIE, BRISBANE || QLD || Australia (AU) || Information & Technology || SF:LI || No Early Childhood Qualification || Full-Time

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Success Factors Functional Specialist

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