Gaming Attendant

Greenbank RSL (Hillcrest QLD, Australia) 29 days ago
  • Work close to home, with free parking on site!
  • Enjoy a varied and challenging position
  • Take advantage of generous staff benefits

Exciting casual opportunities exist in our gaming room for hard working, experienced and customer focused individuals. 

About us ...

As a leading licensed venue in SEQ, Greenbank RSL is a modern venue encompassing a 300 machine gaming floor, Gardens Café, Grange Restaurant, multiple function rooms, Sports Bar, Entertainment Lounge and fully supervised Kids Club Room have brought this entertainment venue to a whole new level.

Partnered with 5 star customer service, our members and guests will receive a customised experience upon each and every visit.

About the Role …

As a part of our beverage team, you will help to create an experience to remember with everything anyone could want. From 6 different beverage outlets we host a range of occasions and have an impressive range of beer, wine, spirits and cocktails. 

Our team consists of friendly and welcoming personalities with outstanding attention to detail and the ability to deliver genuine and exceptional customer service consistently and professionally. 

In this role, you will also be required to undertake the following duties: 

  • Providing prompt, friendly customer focused advice and assistance to members and guest in relation to machine or loyalty systems
  • Communicate effectively and take food/drink orders
  • Handle all cash and gaming transactions in an efficiently manner and ensuring the security of cash and privacy of members information. 
  • Providing prompt, friendly, customer focused beverage service to members and guests
  • Delivery of efficient customer service to members and guests
  • Promotion of Club events and efficient delivery of information to all patrons
  • Cleaning and maintaining clean and tidy work area

About you …

As someone with previous experience in the hospitality or a customer related industry, you will possess a passion for delivering excellent customer service. You will have a willingness to build long-term relationships with customers and will have impeccable grooming, presentation and communication skills.

To be successful in this role you would need to possess the following: 

Essential skills & competencies:

  • Honest, reliable, friendly and approachable
  • Ability to work in a team environment and under pressure
  • Reliability and the flexibility to work a variety of night and weekend shifts, which may include public holidays 
  • A willingness to learn and undertake training when required
  • Ability to coach and guide others when require
  • Excellent communication skills and ability to communicate with a diverse range of clientele 
  • Time management and organisational skills
  • High standard of personal presentation

Experience and Qualifications:

  • Previous experience in a Community Club environment is a distinct advantage 
  • Sound knowledge of Gaming Machines and varieties and how they operate, would be a distinct advantage 
  • Minimum 1-2 years of gaming experience
  • Statutory licence of RSA and RSG is essential
  • Working rights in Australia

If you are interested in expressing your interest in this role, simply complete the application process and we’ll be in touch.

No recruitment agencies please

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