Grp Mgr, Infra Eng

BNY MELLON TECHNOLOGY SERVICES GROUP (TSG) is the central infrastructure services group for BNY Mellon globally, with a proven track record of innovating to help the Bank and its customers have most reliable, nimble and cost-effective solutions in the financial market place. TSG is building next generation scalable, efficient data center as a service using the latest innovation infrastructure. Building on top of the cloud deployments in BNY Mellon, we are aggressively automating and bridging the green field cloud with the existing virtual computing environments. TSG is leveraging cloud and mobile technologies to transform the Bank's employee experience.

As part of TSG, our Workplace Technology team is responsible for the strategy, engineering, and strategic deployment activities for all end user services, including mobile services, Windows physical and virtual desktop, Mac, Microsoft 365, email, chat, collaboration, and related technologies. Our mission is to articulate the vision for employee productivity and collaboration for the Bank, selective innovative technologies to transform the end user experience. If you are a technology evangelist with a passion to deliver technology solutions that differentiate BNY Mellon from its competitors, then this is the place for you.

Workplace Technologies is seeking applicants for the role of Workplace Adoption Lead. The applicant will require and should reside in the EMEA region and have existing experience in a broad range of technologies and adoption skills across business areas

Key responsibilities include:

• Workplace Champions community lead (i.e. responsible for building the community of practice within our Workplace Champions volunteers.


• M365 migration coordination for Ireland (i.e. Funds Accounting and Corporate Trust) leveraging his local contacts to assist with Office Pro Plus deployments.


• Adoption lead for Collab 2.0 from WT Business Experience, driving adoption of Teams


• Focus on driving process governance in support of standardized adoption across the enterprise

• Directs implementation and maintenance activities for multiple computer system software and configurations. Implements, integrates and provides support for middleware software in a multi-tiered, multi-platform environment, dealing with development projects that have a broad impact across the organization. Develops metrics to qualify and quantify success and value to the business


• Advises application development leadership in identifying and solving highly-critical middleware issues. Serves as a resource on middleware issues related to policies and standards that impact middleware specialist and application support staffs across the corporation


• Develops, maintains, and implements the configuration management plan, procedures, and the execution of all configuration matters. Evaluates new technologies for the company environment and coordinates with technology vendors that span multiple technology and infrastructure areas.


• Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team. Manages one or more infrastructure operations teams. Contributes to the achievement of team objectives.


• Maintain senior level business and operations relationships to ensure business needs are addressed.

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Position Summary:

• Manages a medium to large-sized or multiple small teams responsible for designing and developing solutions to application problems, system administration issues, or infrastructure concerns. Directs systems management and integration functions.


• Defines the methodology of the department and plans management and engineering releases.

Education Requirements:

Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred

Experience Requirements:

10-12 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus