Guest Services Officer

Mandarin Oriental (Hong Kong, Hong Kong) 9 days ago
Mandarin Oriental, Hong Kong is the group's flagship hotel, and an icon in its own right. 
 
Responsibilities

Provide check-in and check-out services for guests in a professional manner
Provide guests with a quality room orientation
Perform professional lobby patrol duties 
Provide quality service, with colleagues, to all guests by responding to their requests promptly, efficiently, and courteously at all time
Maintain accuracy of guest database input for the use of the hotel group

Requirements

University graduate with Hotel Management degree
Minimum 1 year working experience in customer service
Fluent in both written and spoken English
Excellent organisational and communication skills
Ability to multi-task and work as a team
Basic computer and typing skills
Dynamic and energetic

For application, please quote the above job reference number and submit online application at our company career website:[...] or please send your resume with salary expectation to: mohkg-hr@mohg.com
To explore more opportunities and stay connected, please visit our Facebook career page: [...] Oriental Hotel Group is an equal opportunity employer. Personal data collected will be treated in strict confidence and be used exclusively for recruitment purpose. Applicants who are not contacted for an interview within six weeks may consider their applications unsuccessful at this time.
9 days ago from Mandarin Oriental - View Original

Your application will be forwarded to mohkg-hr@mohg.com
Please review all application instructions before applying.

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Your application will be forwarded to mohkg-hr@mohg.com
Please review all application instructions before applying.

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