Job Description



Our Hotel

The hotel has 378 rooms and is situated opposite Albert Park Lake offering business and leisure travellers a lavish space to rejuvenate and explore the city of Melbourne. The hotel blends modern comforts and technology.

The Person

We are currently recruiting for an experienced and reliable Duty Technician to join our Engineering team. The role will report to the Chief Engineer, you will become an integral member of a dedicated team who are responsible for the general maintenance of the Hotel including the building, plant and equipment to ensure it is operating in a safe and efficient manner.

About the role

The role will require you to be the face of our maintenance department as you interact with our guests creating tailor made solutions to resolve any issues they may experience. To be successful in this position, you will have:

·          Previous "hands-on" maintenance trade experience, preferably in a Hotel or Facilities Management Environment.

·          A willingness to initiate contact and establish rapport as you maintain courteous and professional relationships with our guests, colleagues and management team.

·          An eye for detail to maintain the high standards of property presentation.

·          The ability to accurately maintain paper and electronic records of jobs completed.

·          Proven ability to manage time effectively and respond to tasks with a sense of urgency.

·          The ability to remain calm and effective in high volume work environments as you demonstrate versatility in responding to guest requests and prioritise multiple tasks.

·          A working knowledge and compliance with Health, Safety & Environment Standards.

·          Flexibility to work across a 7 day a week rotating roster including evenings, weekends and public holidays.


Training and career development opportunities

International discounts on Accommodation, Food and Beverage and other tourism service



:   Maintenance  
Pullman/Mercure Melbourne Albert Park  
65 Queens Road  
  Melbourne, VIC   3004

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