Job Description

Job description

Senior Manager, Head of Business Operations will have a customer-centric, creative and data-driven mindset. You will be a fast learner, result-driven, analytical with strategic thinking & strong hands in execution, able to show great leadership to your team and lead them to deliver results. You will utilize your in-depth knowledge of the FMCG and groceries industry to drive Supermarket trade planning, commercial campaigns, and seasonal events. You will have great business acumen, excellent negotiation & presentation skills, strong in data analytics.
Reporting to Supermarket Director, you will be responsible for
- Possess strong leadership to influence others and to be responsible for making decisions
- Developing and leading a high performing team, giving them the opportunities to be their best
- Establish strong relationships, internally with other relevant teams, to achieve results
- Work with stakeholders including Commercial, Supply Chain, Marketing, Lazmall Business Operations, Marketing Solutions to execute campaigns and activities within the timeline
- Own campaign, onsite, traffic strategy for Supermarket
- Own the end to end campaigns planning, onsite planning, traffic optimization process for Supermarket; ensuring perfect execution on campaigns, optimizing traffic performance on the channel and search, build a solid flash sale planning and onsite merchandising processes
- Analyze promotional, seasonal and events at the micro and macro level to and use this to build the right customer offer
- Manage Supermarket real estate and onsite allocations for campaigns, brand activities, NPDs, etc.
- Provide timely, accurate and actionable management information, insight and performance reporting
- Identify opportunities for process and system change, communicate ideas and implement them effectively; be this internal or external
- Fully own Supermarket monthly and daily forecast considering campaigns and seasonal events

Job requirements

- At least a bachelor's degree in any related field
- Experience in managing a team of 2-4 people
- At least 2 years of experience in business operations in the commercial sector
- Good analytical thinking skill
- Ready to get their hands dirty

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