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Job Description

Compliance Director

Quezon City 

The Opportunity  

Compliance Director is primarily responsible for owning and uplifting the MBPS compliance program and ensuring the company’s compliance with applicable local regulations and global policies & standards. He/She will also act as a key advisor to the MBPS leadership team on all matters related to compliance and will work closely with the second line of defense compliance officer.

What motivates you?  

  • You obsess about customers, listen, engage and act for their benefit  
  • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes  
  • You thrive in teams, and enjoy getting things done together 
  • You take ownership and build solutions, focusing on what matters  
  • You do what is right, work with integrity and speak up 
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone  

We are looking for someone with:  

  • Completion of post-secondary studies, with a bachelor’s degree in Law, Finance or Business Administration
  • 10-year Experience in Compliance, with Legal background is preferred
  • Strong written and verbal communication skills, with the ability to simplify complicated messages relating to compliance issues. Proficient in MS Office Suite of products including MS Word, Excel, Power Point

Nice to Haves:   

  • Strong communication and analytical skills
  • Ability to work independently under pressure and make prompt decisions in a fast-paced environment, with changing priorities
  • Ability to develop and maintain strong relationships with immediate stakeholders 
  • Ability to work with multiple objectives, and conflicting priorities.
  • Ability to develop and deliver effective communication to improve business unit understanding of compliance issues.

On the job you will:  

  • Ensure the company’s compliance with regulations and issuances applicable to the company’s operations by monitoring regulatory deliverables and engaging with necessary stakeholder to ensure we fulfill our compliance and reporting obligations.
  • Act as a key advisor to the MBPS management, including the Senior Leadership Team, on all matters relating to local regulatory and global company compliance.
  • Lead the development of the Compliance program at MBPS through effective communication with MBPS leadership and active participation in projects and discussions aimed at evolving the overall compliance culture
  • Monitor the performance of the compliance program by conducting periodic compliance reviews to ensure policies and procedures are being followed and adjust the program as necessary
  • Create and prepare memos, reports and bulletins communicating regulatory updates of compliance issues for distribution internally or to various committees in a concise and professional manner
  • Govern the responsibility to report misconduct and noncompliance, the path for reporting, and protection from retaliation
  • Provide Compliance Assessment on all control framework being developed and deployed in MBPS
  • Liaise with legal and regulatory bodies on compliance-related audits, reviews and issues
  • Provide guidance and support on the formation of corrective and/or preventive action plans on compliance related issues
  • Ensures all employees complete assigned mandatory training modules in a timely manner
  • Carry out periodic evaluation of the compliance Programs and make appropriate changes and improvements

 Our commitment to you  

  • Our mission; to be a part of making Decisions Easier and Lives Better 
  • A leadership team dedicated to your growth and success  
  • A bold ambition and set of goals to be a leader in driving transformation in our industry  
  • Our best. Every day.  

Learn more about opportunities with us at

If you are ready to unleash your potential it’s time to start your career with Manulife/John Hancock.

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of June 30, 2020, we had $1.2 trillion (US$0.9 trillion) in assets under management and administration, and in the previous 12 months we made $30.6 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Manulife is an equal opportunity employer.   We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.  We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground.

It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

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Compliance Director

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