Job Description

Head of Service Delivery | Digital Services

What does your future look like?

We are on the brink of the Networked Society - a technology revolution that will change the world for good through instant global connections and expanded freedom and opportunity.

Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. Headquartered in Stockholm – Sweden, Ericsson is a publically listed company with more than 115,000 employees

More than 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Technology is at the heart of our business. Ericsson engineers, researchers and scientists around the world are working on what’s next in information, communications and telecommunications (ICT).

A connected world is just the beginning. Your passion determines what comes next! Apply your ideas and insights to empowering people, business and society.

Come and discover what makes YOU + ERICSSON a powerful combination

We welcome the opportunity to meet you!

In this role, you will:

  • 10+ years experience, from within the Telco/Systems Integration Industry on driving IT and Network transformation programs or projects of high complexity
  • Well proven, excellent ability to transform customer requirements and expectations at a high level into a solution draft that Ericsson can realize as a customer engagement.
  • Able to build a strong Customer Relationship at C-Level
  • Deep experience of leading teams of more than 20 people in a multicultural environment.
  • Ensure project outcomes are achieved and project management capability is maintained across the program
  • Develop and maintain effective working relationships with internal and external stakeholders
  • Manage the program by overseeing the monitoring and reporting of program related trends, capability development and performance against project plans and budgets
  • Develop a positive & productive culture within the program
  • Contribute to the development of a long-term strategy and plan for the business
  • Generating and seeking out potential new opportunities
  • Drive operational performance, innovation, and continuous improvement

As our ideal candidate, you will have:

  • Have a proven track record of successful Project / Program Management
  • Proven line management experience
  • Must have experience in Mobile core
  • Demonstrable skills and experience in one or more of the following domains will be favorable: Packet Core, OSS and RAN
  • Experience directing $20 mil+ projects
  • Proven track record working for a supplier towards major telecom operators
  • PMP or Prince2 certification

  • degree in Telecommunications, Computers or Engineering

  • Good knowledge of Business Management, preferably MBA

Why Ericsson?

Ericsson off

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