Job Description

  • Place your stamp on our much-anticipated entry into the Melbourne boutique hotel market
  • Advance your career with us - our GMs say the support and development they receive is unrivalled
  • Join an Australian-owned group with a long history of excellence - our GMs make our journey, they aren't just a number

Lancemore is ecstatic to be placing its stamp on one of the city's best locations: Paris end of Melbourne (tick!), heart of the theatre district (tick!), Melbourne's best bars and restaurants (tick!) really doesn't get much better than this for a GM. A stunning refurbishment by design house Carr is underway; a rebirth of this 113 room into the  quintessential Melbourne boutique hotel - it will be the place to stay for the discerning traveller seeking a curated stay to remember. The GM we are looking for will bring a certain je-ne-sais-quoi or x-factor to smash its launch in late November out of the park, build a service obsessed team culture, and nail the results in its first operating year.  

The successful candidate has a demonstrated track record of delivering on three measures: financial performance, guest satisfaction and employee engagement, preferably with a flair for luxury and boutique.

You will:

  • Drive exceptional financial results through exemplary cost control and revenue management
  • Manage complex owner relations with professionalism and diplomacy
  • Drive exceptional customer satisfaction in boutique setting
  • Drive exceptional employee engagement and retention
  • Build your leaders through a combination of hands-on management, coaching and mentoring 
  • Have the right to live and work in Australia to be considered

About The Lancemore Group:

Founded in 1986, The Lancemore Group is a leading Australian boutique lifestyle brand and pioneer in boutique hotels and residential conference facilities. 

Our hotels offer boutique accommodation, conferences & meetings, weddings & events, wellness spas, critically acclaimed restaurants and an award winning wines.

  • We are rapidly expanding across Australia and are unique in being a family owned company that combines the head of a large operation with the heart of a family company.
  • We are a high performing workplace that believes in developing new talent and empowering people to drive their own results.
  • We value our people and, as such, offer career progression, generous staff discounts, company wide incentives and team social activities.

Every day, our employees have a direct impact on our guest satisfaction and successful operations. Our size gives us the ability to harness the potential in each and every employee - they are never just a number, but truly valued contributors to our success!

If you are a driven hospitality professional who realises the tremendous opportunity that this role offers, we want to hear from you!

Simply complete the application process by clicking the Apply Now button and we’ll be in touch.

Apply now!

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