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Housekeeping Supervisor

Roles and Responsibilities

  • Supervise, instruct and establish work schedules and daily work assignments for FT and PT housekeeping associates in designated zones/locations. Oversee safe use of cleaning equipment and cleaning supplies.
  • Inspect completed work to ensure it aligns with AMB/MBS standards and submit end-of-shift reports.
  • Ensure Housekeeping/Janitorial closets, storerooms and RRR (R3) spaces are always kept in clean and orderly condition.
  • Monitor inventory quantities of remote housekeeping storerooms in assigned locations and communicate needs to Housekeeping office to maintain proper readiness levels.
  • Coordinate and execute annual project deep cleaning activities with Manager of Housekeeping Services.
  • Report building/room/space damage or defects to Housekeeping office for entry into work order system.
  • Recognize associates through our Values in Action program for associates who live our values in exemplary ways.
  • Support Manager’s pre and post-event team huddles and debriefs by sharing best practices, updates and event information as relevant for staff’s knowledge.

Qualifications and Education Requirements

  • Minimum 2 years of experience in a building or project of significant scale and complexity.
  • In depth knowledge of commonly used housekeeping/janitorial practices, procedures and concepts.
  • Strong supervisory skills, ability to delegate responsibilities
  • Ability to interpret Event Outline releases and coordinate daily work response. Excellent communication skills (both written and presentation)
  • Valid Drivers License and clean driving record
  • Bi-lingual (Spanish) desired
  • Ability to work flexible/long hours including evenings, weekends, and holidays


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Housekeeping Supervisor

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