Temporary Wellness Housing Coordinator

Northeastern University (Boston MA, USA) 4 days ago

About Northeastern:

Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern’s comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.


The Wellness Housing Coordinator will assist with the operations of Wellness Housing which accommodates those students who are either isolating or quarantining due to a COVID related diagnosis or exposure.  The Wellness Housing Coordinator will follow all established protocols, with the health safety of students, faculty, and staff being of the upmost importance.  The University administers tests to approximately 2,500-5,000 students, faculty, and staff on a daily basis in order to promote rigorous health and safety guidelines across campus.

Duties will include:

  • Communicate with and assist the Wellness Team in providing support.
  • Logistical and coordination support to ensure smooth transition both in and out of Wellness Housing.
  • Ensure fulfillment of essential student requests, i.e. have all necessary medication, school supplies, etc.
  • Coordinate with relevant personnel including Facilities and NUPD.
  • Ensure student meal delivery is scheduled.
  • Keep accurate records and reports to facilitate the flow of information.

Successful candidates must be customer-service focused and have attention to detail.  The Wellness Housing Coordinator will be expected to demonstrate problem-solving skills and have sound independent judgment in facilitating services for our student.

This position will require excellent interpersonal skills, a positive outgoing personality, the ability to work in a fast paced, ever-changing environment, and a self-starter attitude.

This is a temporary position and is fully remote.  Full and part-time availability will be considered.  Must be available evenings and weekends. 


Minimum of Associate’s Degree or equivalent experience, Bachelor’s Degree preferred. 2 years related experience. Strong interpersonal, phone, and communication skills required. Customer service experience is essential. Excellent organizational skills are required. Experience using the Microsoft Office suite, including Word, Excel, Teams strongly preferred. Strong administrative skillset and attention to detail are required.  A demonstrated sensitivity to the understanding of the needs and concerns of a diverse population is also essential. Prior experience working in higher education is desired.

Additional Information:

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other  characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see [...]

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Temporary Wellness Housing Coordinator

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