At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

Are you ready for a rewarding career?

Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.

Come and join our community!

Job Type

Seasonal Full Time Job Opportunity

Location

Parada 22 / Santurce, P.R.

General Description

Respond to internal and external customers’ questions and general inquiries related to Human Resources systems, processes, and policies.

Essential Duties and Responsibilities

  • Administer the leave of absence and disability process for Popular employees.
  • Have general knowledge about local and federal laws that impact leave of absences administration (e.g., Family Medical License, USERRA, OSHA, among others).
  • Evaluate the applications received and determine the applicable leave of absence.
  • Assist and guide employees and supervisors on the processes to follow during a leave of absence.
  • Ensure compliance with such a process during and after an approved leave.
  • Monitor the management of the design of short- and long-term disability plans.

Supervisory Responsibilities:
This job has no supervisory responsibilities.

Education

Bachelor's degree in Human Resources, preferable.

Experience

One (1) year of experience in benefits administration or related functions.

Other Qualifications

  • Initiative to make decisions.
  • Excellent analytical skills, task coordination, attention to detail and problem solving.
  • High level of organization to set priorities, work with multiple tasks simultaneously, meet deadlines and be flexible to changes.
  • Excellent interpersonal skills, customer service, negotiation to reach agreements and teamwork.
  • Proficiency in communication in English and Spanish, both oral and written.
  • Flexibility to travel if required.
  • Proficient in the use of applications such as MS Office 365 Programs: Outlook, Excel, Word, Teams, SharePoint.
  • Knowledge in the use of SAP, preferable.

Values

Passion for PeopleSucceed TogetherOwn Every MomentBuild the Future

Additional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

If you have a disability and need assistance with the application process, please contact us [email protected]. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you are a California resident, please click here to learn more about your privacy rights.

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Popular is an Equal Opportunity Employer

Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.

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