Job Description

Sr. Human Resources Officer is primarily responsible for ensuring employee compliance with Jhpiego HR Policies and Procedures. This includes providing comprehensive and professional Employee Relations (ER) support service to the organisation to ensure adherence to all organisational HR policies, procedures and Legislation. Sr. HR Officer also provides first line query response and administrative support, advising employees and managers, writing correspondence, managing recruitment campaigns, administering payroll, ensuring monthly statistical reporting and HR database / systems management amongst other duties. This position is located in Durban and only candidates with South African work authorization will be considered.


Employee Relations

  • Provide guidance to managers and employees on the interpretation of provisions of the HR Policies
  • Responsible for reviewing employee grievances and working to resolve issues; meet with relevant employee(s) and supervisor(s); gather information and evaluate allegations; may serve as hearing officer, as directed
  • Ensure adherence and compliance with policy requirements in conducting disciplinary hearings
  • Prepare notices to attend hearings, in conjunction with supervisors and managers, as assigned
  • Provide support to managers and supervisors on evaluating potential disciplinary matters, counselling employees and developing performance improvement plans
  • Research current policies, procedures and best practices and provide information to the HR Director for review and consideration
  • Provide updates to the HR Director on outstanding grievances and disciplinary cases; prepare written responses and reports on other labour and employee relations issues as assigned by the HR Director
  • May work independently and/or collaboratively in investigating, developing, and preparing witnesses, documentation and back-up information for grievances, arbitrations, and other employee relations matters
  • Serve as employer spokesperson in labour-management meetings
  • Serve as employee relations/labour management relations representative on committees, as assigned
  • Provide additional support to the HR Director of Labour Relations area, as directed
  • Attend CCMA cases on behalf of the employer as advised
  • Ensure all HR practices are fair and consistent and executed within the boundaries of relevant HR policies and procedures

Performance Management

  • Implement effective performance management within the organization including through a formal performance appraisal system
  • Develops and implements a tool kit for performance management and guides, trains, advises and supports managers on p
Save Job