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Job Description:

You will be part of a high-performance team driving growth in the country and region through competency and capabilities of Supply Chain professionalism.  You will contribute to a fast pace business environment and grow with the company.

Order Fulfillment Management

  • You will be part of the complex supply chain interacting delivery product to the intercompany customer and supplier globally. You will work closely with the many cross functional team like the product manager & division team on Order Management. This includes order management, managing order changes requested by customers, handling order inquiry and complaints. You are required to analyze and provide report on order status overview (eg: Aging orders, lost in transit etc) , lead the lead and drive cross functional actions to improve order visibility.
  • You will build credibility and trust with 3M internal and external customers by providing value added services via your interaction with customers and a high degree of responsiveness. You will participate in S&OP meetings and proactively identify area for improvement. You will apply business and process knowledge to manage/recommend alternate courses of action in handling day to day operations/problem solving. 
  • Key performance indicator includes Order lead time, Inventory Turns and Non-Working Inventory
  • To support the fast growth of the business in 3M, you may be involved in supporting supply chain activities for a new product line.  You will be working closely with the product manager and manufacturing team to implement and execute the operations successfully.
  • You will also participate and contribute in 3M Sales & Operation Planning, you will be tasked to participate in relevant corporate initiatives and cross functional task force as required.


  • Degree in Business Supply Chain Management
  • Minimum 5 years relevant experience in Customer Service or Inventory Management and Supply Planning in trading and/or manufacturing
  • High degree of computer literacy preferably with experience working with ERP or Order Management System
  • Experience in Export transactions or International trade or supporting international customer base is a plus
  • Highly proactive in managing and driving improvements and building credibility/trust with 3M customers
  • Strong analytical capability with good interpersonal and communication skills
  • Strong team player with ability to work well with other cross-functional team members
  • Demonstrate maturity, initiative, self-motivation, ability to multi-task and to overcome work challenges
Learn more about 3M’s creative solutions to the world’s problems at [...] or on Twitter @3M.Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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