ICT Engineer - Data Center (m/f/d)

ABOUT US

Global Workplace Solutions (GWS) is part of the CBRE Group and belongs to the world's leading commercial real estate services firm. CBRE GWS offers tailor-made solutions in the areas of energy efficiency, building management and building control technology, building management and coordination of construction services.

OUR BENEFITS – CONVINCING

• Professional training in your area of responsibility
• Personal Onboarding by our welcome day
• 30 vacation days per year
• Individual development opportunities
• A safe workplace as well as independently work opportunities
• A friendly and collegial working atmosphere combined with a dynamic and creative working culture

MY CHALLENGES – IMPRESSIVE

• Help deploy and support data centre Infrastructures
• Responsible for maintaining and reacting to established monitoring, and ticketing systems
• Support the team isolating and resolving ICT Service issues
• Work collaboratively with other in-house data centre engineers and customer if/when requested
• Assist CBRE ICT Team Lead & Customer with ICT projects to better support and manage the data centre
• Assisting with data centre infrastructure growth projects and external teams for the installation of new data centre equipment (If required by Apple and agreed by CBRE management)
• Assist with maintaining data hall security within the data centre environment
• Complying with Health and Safety within the data centre environment/complex
• Escorting/supervising third party vendors within data centre
• Good mental and physical experience completing rack & stack of various IT hardware
• Raising, Managing & Closing Service Tickets
• Installation & decommissioning of redundant equipment and cabling
• Working with copper and fibre networks including cable types & testing
• Low level network device configuration (Management Layer via script instruction if required)
• Working with customers media and responsible for the support and processing of it
• Support within DC Operations
• Creating, maintaining and updating ICT documentation as required
• Complying with risk management in data centre environment.
• Completion of asset Management/ICT audit tasks when required
• Compliance with information security standards (Infosec)
• Assist with other works that are DC related when required
• Ensuring that all work areas and general DC is clean and tidy when & where possible

MY QUALIFICATIONS – WANTED

• Understanding of general health and safety requirements and able to supervise others on all aspects of day to day ICT data centre health and safety.
• Create an environment orientated to trust, open communication, creative thinking and cohesive team effort.
• Good understanding of fibre and copper data cabling and the installation of them
• Good knowledge of ICT hardware equipment installation
• IT data centre environment services experience (Minimum 18 Months)
• Knowledge of install/move/decommission processes within DC environment
• Proactive, hands-on approach, experienced, diligent, passionate and a willingness to help
• Ability to work both independently with little supervision as well as in a team environment
• Excellent English communication skills (both written and verbal);
• Self-motivated, approachable, adaptable and customer oriented.
• Supporting customers in an IT managed service environment
• Management
• Lead by setting a good example (role Model) – behaviour consistent with words
• ICT or data centre certification, is highly desirable but not a requirement
• Facilitate problem solving and collaboration
• Professional and diligent
• Commercially oriented
• Attention to detail
• Well organised and methodical
• Able to work to tight deadlines
• Complete any tasks reasonable in relation to CBRE requirements
• Travelling to other Apple or CBRE locations upon request upon the prior agreement of CBRE Management

ARE YOU IN?

Please send your complete application documents - including earliest possible starting date and desired salary. Ref. No.: 197/2020