Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
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Short Description: If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you. Looking for who has significant experience in a green field installation across the Identity & Access management stack and willing to work in 24 X 7 security operations support environment.
Roles and Responsibilities:
Willing to work in 24X7 environment and technically working in application support & maintenance for IDAM platforms
leading major incident management calls from technical perspective.
Ability to work with business stakeholders, other Engineers, Iteration Managers, Architect, Security team.
Liaising and working with Professional Services Engineers and Solutions Architects around client projects and deployments.
Keeping detailed knowledge of the clients’ environment(s) by maintaining and updating relevant documentation such as Network Diagrams, Configuration Databases along with process and procedural documentation
Providing technical support within Managed Services’ ITIL aligned service delivery processes including Incident Management, Problem Management, Configuration Management, Change Management and Release Management.
Take initiative to problem solve with positive attitude towards feedback from team for improvements.
Strong hands-on experience delivering solutions on below technologies:
Sail Point Identity Now Expertise
Should have integrated different connectors like AD, Azure AD, OKTA, through SailPoint Identity Now.
Should have experience on onboarding applications using out of the box connectors and their customer implementation like Transforms, Generators and Complex sources for different profiles
Should have deployed vendor recommended performance tuning configurations
Should have Installed and Configured the different components in SailPoint Identity Now.
Tertiary Qualification in IT / Computer Science / related discipline.
Work in Agile environment
Sailpoint certification, ITIL certification
Understands the need to comply with coding and deployment standards
Take initiative to problem solve
Positive attitude towards feedback from team for improvements
Adaptable and flexible with ability to multi-tasking
Willingness to share knowledge and good working ethic
Working in the telecommunications sector
Experienced in using version management tools such as Git
Exposure to CI / CD practices and tools (such as Jenkins)
Experience working in the telecommunications sector
Work in Agile environment (with a preference for SAFe)
Excellent customer interfacing skills.
Excellent written and verbal communication skills.
Strong attention to detail and outstanding analytical and Problem-solving skills.
Infosys is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.