Implementation Manager

About the Role:

We are on the hunt for a Implementation Manager to join our dynamic team. The ideal candidate will play a pivotal role in managing new client onboarding, implementing new sales playbooks, and overseeing copy review and approval processes. This individual will be responsible for ensuring successful project management, setting up outreach architecture, crafting compelling copy, consolidating critical market information, building lead lists, and educating clients on our processes.

KEY RESPONSIBILITIES:

1) New Client Onboarding:

• Implementation project management: Managing stakeholders, deadlines, and action items.
• Setting up outreach architecture: Setting up Asana, Slack, Apollo, mirror domain, and mailboxes for new clients.
• Copywriting: Crafting copy for phone, email, LinkedIn – tailored to each new client's target Persona and/or Industry.
• Condensing information: Related to the client company, its product/service, the target company types, and industry knowledge (specific to the target market) into a go-to-market document (Sales Playbook).
• Lead list building: Building an initial outreach list per implementation.
• Client Education: Educating the client on our in-house processes and managing their expectations.

2) New Playbook Implementation:

• Implementation project management: Managing stakeholders, deadlines, and action items for existing clients adopting new playbooks.
• Copywriting: Crafting copy for phone, email, LinkedIn – tailored to the new playbook’s target Persona and/or Industry.
• Condensing information: Updating the Sales Playbook with new strategies and insights specific to existing clients.
• Lead list building: Building an initial outreach list per implementation.
• Client education: Educating existing clients on new playbooks and managing their expectations.

3) New Copy Review and Approval:

Ensure all copy revisions for client accounts are in line with the existing Playbook (including pre-defined ICP, personas, value propositions, and pain points) and approve them accordingly.

Requirements:

• 3+ years of relevant experience in implementation project management, client onboarding, outreach architecture setup, copywriting, sales playbook creation, lead list building, and client education.
• 3+ Experience in CRM implementation.
• 3+ years of Experience in B2B Sales.
• 3+ year of client management experience.
• English C1/C2 Level.
• Must be based in LATAM.

Why Join Growth Era?

Be a part of a dynamic team that is dedicated to driving growth for great companies using the latest outbound strategies.

Opportunity to work with leading enterprise sales enablement tech.

Salary: $1800 - $2200 per month according to experience.

Bonus: $200-$1000 a month [every month]. We are a sales org, so we pay implementation managers commissions too.

Continuous learning and development opportunities.

Global company and you’ll be working fully remote in Latin America.

ABOUT THE COMPANY

Growth Era is a sales enablement company with a passion to empower the growth of ambitious B2B companies. Our service products create strength at the top of the sales funnel to drive highly qualified new deal flow, specialized processes and talent down the funnel to support maximum won deal conversion, and tailored solutions to transform your Sales CRM into a fine-tuned revenue machine.

Our clients span numerous industries and include multi-billion dollar organizations, Inc 5000 winners, and small to mid-sized start-ups. What they all have in common is a mindset to play offense and take growth to the next level.