Job Description

Kerry Hotel, Hong Kong

Kerry Hotels are vibrant and buzzing with life and activity. Each Kerry hotel is defined by a spirited style and a careful attentiveness that bestows a sense of individuality to all guests.

Kerry Hotel Hong Kong is one of our newest additions to the family and will be an iconic destination not only for guests but for visitors and residents of Hong Kong.

The defining qualities of the Kerry brand, is to create an environment that can promote a balanced lifestyle for our guests and colleagues to embrace individuality and style with an unpretentious manner. Kerry evokes adaptability by creating a socially stimulating environment.

Key Responsibilities

  • To be completely familiar with and carry out policies and procedures set

  • To attend to guests’ requests and complains promptly.

  • To make proper record of all in-coming and out-going telephone calls.

  • To make proper record of lost & found items.

  • To prepare all maintenance work order

  • To be able to up-date room status via the computer or manually.

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