Job Description

Role Summary
Medical Information (MI) is a global customer-focused group within External Medical Communications that is responsible for responding to enquiries regarding Pfizer products. Expectations for this role include, but are not limited to, researching and preparing responses for medical enquiries. In country expectations include managing country relationships in interfacing with and supporting Business Unit(s), Product/Therapy Area Team(s) and other platform functions in support of departmental and company objectives in key market(s). The scope of responsibilities will include Local, Regional and Global elements. Additionally, a Senior Medical Information Specialist is expected to actively participate in relatively complex initiatives and projects for market/region.
Role Responsibility
+ Requires comprehensive knowledge of MI accountabilities on responsible product(s) and associated therapeutic area(s). Has a good understanding of related functions that interface with MI such as Medical Affairs, Regulatory, Drug Safety, Product Quality and Brand Teams.
+ Research, Evaluation, Synthesis, Compilation and Maintenance of Medical & Scientific Information: develops medical content for Local/Regional and /or Global Product Teams, responses to frontline and escalated medical enquiries and for the provision of medical information by traditional and digital channels.
+ Is independently able to ensure that the medical and scientific information provided is non promotional, evidence based, fair balanced and in accordance with prevailing SOPs and regulations. Requires strong understanding and expertise with literature searching, biostatistics, hierarchy of evidence, medical writing, product labelling and external regulations and guidelines .
+ Actively participate in regional therapy area teams &/or global product teams and contribute to the development of local, regional and/or global content. May lead Global Product Teams (GPTs) or regional TA teams from time to time. GPTs represent the MI centre of expertise for the designated product and are comprised of the MI product experts across regions. They develop and maintain MI scientific content and provide product expertise and support to MI departments globally. Regional TA representatives provide similar support for their therapy area in the ANZ/SE Asia region and represent regional needs on the global teams and contribute to global content and other activities. Scientific content and guidance developed by GPTs and regional TA teams are adapted by local markets and leads to greater consistency and quality of the scientific information provided by MI globally.
+ Use product, therapy area and customer knowledge to analyse enquiry trends and provide customer insights to Medical Information Therapy Area Teams and Product/TA cross-functional teams regionally and/or globally.
+ Support key scientific conventions/congresses through participation in meeting preparation activities, staffing of MI booths during congresses and post-congress involvement with cross-functional teams.
+ As in country relationship manager develops and maintains strong working relationships with relevant stakeholders such as Medical Affairs, Regulatory Affairs, Drug Safety and Commercial teams. This may include managing Medical Information awareness projects and internal training for process alignment (including third party commercial vendors), Medical Information representation and appropriate direction at relevant country meetings, (ie country medical council meetings),input into country specific compliance activities, direction into strategic partnerships with relevant internal stakeholders to sustain and identify new ways to add MI value, supporting audit inspection preparation and readiness activities, integration planning activities and digital channel content management (where applicable).
+ Actively contributes to innovative solutions to improve MI processes and responses and to resolve problems based on knowledge and experience.
+ Actively participates or leads/co-leads Regional and/or Global projects that have an impact beyond the function and/or country/region.
+ Acts as a resource for other MI colleagues locally, regionally or globally.
+ Participates in mentoring, coaching and training of new and existing colleagues
+ Maintains compliance with local, regional and global Standard Operating Procedures, Work Instructions, training requirements and local laws and regulations.
Qualification
+ Tertiary qualifications in medicine, pharmacy or science with an appropriate life science major; Postgraduate qualifications and/or registration as a pharmacist would be highly desirable
+ Candidates with pertinent industry-related experience are desirable. Knowledge of Legal and Regulatory environment and its impact on the pharmaceutical industry including provisions regarding scientific exch

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